You will need to delete records from the B and H tables as well.
Moe. From: Daniel Pritchard [mailto:[email protected]] Sent: Monday, January 09, 2012 10:28 AM Subject: Re: INC/PBI/CHG Next ID question ** Thanks, I needed something like that so that I can show management. On Mon, Jan 9, 2012 at 10:07 AM, Wirasat Siddiqi <[email protected]> wrote: ** You should be able to do that. However, BMC recommends using the higher number rather than setting back to already used numbers. See the knowledge article from BMC <https://kb.bmc.com/infocenter/index?page=content&id=KA307774&actp=search&vi ewlocale=en_US&searchid=1326121404730> https://kb.bmc.com/infocenter/index?page=content&id=KA307774&actp=search&vie wlocale=en_US&searchid=1326121404730 Thanks, Wirasat Siddiqi Remedy Development Team Desk Phone: 202-502-3204 Cell: 202-368-7190 Email: [email protected] From: Dan <[email protected]> To: [email protected] Date: 01/09/2012 08:45 AM Subject: INC/PBI/CHG Next ID question Sent by: "Action Request System discussion list(ARSList)" <[email protected]> _____ We are building and testing a new system. 7.6.04 on a Windows 2008 server. We have data from our production system on there already and we are now testing full functionality of the system. If we set the next id to what we want it, say 35000, and then do some test tickets, can we go back in after testing and delete those tickets and reset the next id back to 35000 and be ok? Management wants us to set it to a high number then run tests for a week or so (approximately 3000 tickets) and then if everything is good they want us to set it back to the starting number and go live. Can we do this? v/r Dan ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at <http://www.arslist.org> www.arslist.org attend wwrug12 <http://www.wwrug12.com> www.wwrug12.com ARSList: "Where the Answers Are" _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
