I’ve got to say that I strongly disagree with this. I can certainly follow 
John’s script, but following and doing are two entirely different things. I 
have had very little formal training in “traditional” programming languages – a 
basic level .NET C# course and an Open University course is about my limit. 
However, I’m a damn good Remedy developer. I have just started to code in .NET 
and can see that it’s very powerful. Remedy tends to be more constrained.

An Active Link in Remedy is one object and when I open an Active Link visibly 
it is significantly easier for me to read the push fields actions in Developer 
Studio than it is for me to read John’s script. Remedy aids development and 
(mostly) helps by preventing them from having to remember valid Active Link 
syntax. .NET is great, but even simple things like forgetting a semi-colon can 
cause no end of bother!

Thanks,


Gavin Coleman
Senior Analyst/Programmer
Computacenter (UK) Ltd
Services & Solutions
Hatfield Avenue
Hatfield, Hertfordshire, AL10 9TW, United Kingdom
T: +44 (0) 1707 631662
E: [email protected]<mailto:[email protected]>
W: www.computacenter.com<http://www.computacenter.com>

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Jose Huerta
Sent: 12 January 2012 06:15
To: [email protected]
Subject: Re: Overlay and Applications

** I agree and don't. If you change active links and filters by some scripting 
language, then ARS won't be ARS anymore.


On Thu, Jan 12, 2012 at 00:02, John Baker 
<[email protected]<mailto:[email protected]>> wrote:
Hello,

I do wonder when the time will come when base/overlay/etc are replaced
with the simple concept of a script.

Converting existing workflow to a script is easy and much of the work
has already been done, ie converting client side workflow to Javascript
already exists in the Mid Tier.

Writing a server side workflow (filters/escalations/etc) to Javascript
is entirely feasible.

Once we find ourselves using Javascript, everything will run (far) more
quickly, AR System (with ITSM) would not require 1Gb of memory and 30
minutes to start, and a simple source control system can be used to
merge the BMC base application with a client's changes.

I've not met an AR System admin who can't fiddle with some script, so
perhaps AR System 8 should be the day BMC bite the bullet, eject the
current model and move to simple text based scripts:

function my_active_link():
 if field(123) = "abc":
   # Push value of field 456 on this form to another
   push_fields(456, "Target form", 987)
   set_fields(123, "X")
 else:
   change_label(9000, 'New value of my label')
   set_read_only(9000, True)

Alright, so I prefer Python to Javascript but I suspect most ARSlisters
can follow the above.


John

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