Do you just want to modify the User form field or do you want to make the change on all forms that the login ID is stored on.
-----Original Message----- From: Sanford, Claire <[email protected]> To: arslist <[email protected]> Sent: Mon, Jan 16, 2012 12:53 pm Subject: ITSM 7.6.04 - Modifying Multiple Login IDs (was - RE Modify login id) I'm going to piggy back on this one.... Out of 600 support people I need to modify 176 of their Login IDs. Using the ata Wizard is tedious and very time consuming. Any ideas on a quick, complete nd easy way to modify the Login Ids of these people. There are no tickets to be updated, just Assignment, User, Group, People etc. orms and such ----Original Message----- rom: Action Request System discussion list(ARSList) [mailto:[email protected]] n Behalf Of Shellman, David ent: Thursday, November 11, 2010 10:20 AM o: [email protected] ubject: Re: Modify login id Actually it was intended to be a question. Noticed I used a period instead of a uestion mark as it was being sent. Thanks for the answer. Dave -----Original Message----- rom: Action Request System discussion list(ARSList) [mailto:[email protected]] n Behalf Of Misi Mladoniczky ent: Thursday, November 11, 2010 10:14 AM o: [email protected] ubject: Re: Modify login id Hi, I guess this was not really a question, but yes, absolutely! Best Regards - Misi, RRR AB, http://www.rrr.se > Misi, Since this uses ARMergeEntry this would also work with the server set with Submitter Mode locked. Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Thursday, November 11, 2010 3:14 AM To: [email protected] Subject: Re: Modify login id Hi, It is in the RRR|Commands section and is called RRR|LoginConv: https://www.rrr.se/cgi/tools/main#rrrLoginConv It basically go through all regular forms and update those records that needs to be changed. It does not care which application or version is used, as it performs an exact match in all your fields, including diary-fields and status-history. It does not change Modify-Date or Modify-By, as the API-call ARMergeEntry is used (same as Import Tool). Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): > Didn't Misi have a login converter tool to do this? http://www.rrr.se > (although I'm not seeing it in the list of product right now.) > > Thad > > On Wed, Nov 10, 2010 at 12:17 PM, Larry Barnes > <[email protected]>wrote: > >> ** >> I'm wondering if anyone out there has a simple way of modifying a login >> id for a user and any of their tickets they have created, or been assigned. >> >> We have users that are given a login id one way if they are a contractor >> and a different way if they are an employee. The problem is some ontractors >> eventually become employees. We want to be able to modify the employee's urrent People, >> User form records and at the same time modify any tickets associated with heir >> old login id and link them with their new login id. >> >> I was thinking of creating workflow and a form, for input, but this may >> need to be a SQL script. I'm just curious if anyone else has done this >> and is willing to share. >> >> We are running on a windows server with ARS 7.5.00 patch 002 with ITSM >> 7.0.03 patch 009 >> >> Thanks, >> >> Larry B. _______________________________________________________________________________ NSUBSCRIBE or access ARSlist Archives at www.arslist.org ttend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
