Only forms that pertain to assignment etc. We don't care about work orders and incidents. We are not "live" yet.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: Monday, January 16, 2012 11:56 AM To: [email protected] Subject: Re: ITSM 7.6.04 - Modifying Multiple Login IDs (was - RE Modify login id) ** Do you just want to modify the User form field or do you want to make the change on all forms that the login ID is stored on. -----Original Message----- From: Sanford, Claire <[email protected]> To: arslist <[email protected]> Sent: Mon, Jan 16, 2012 12:53 pm Subject: ITSM 7.6.04 - Modifying Multiple Login IDs (was - RE Modify login id) I'm going to piggy back on this one.... Out of 600 support people I need to modify 176 of their Login IDs. Using the Data Wizard is tedious and very time consuming. Any ideas on a quick, complete and easy way to modify the Login Ids of these people. There are no tickets to be updated, just Assignment, User, Group, People etc. forms and such -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]?>] On Behalf Of Shellman, David Sent: Thursday, November 11, 2010 10:20 AM To: [email protected]<mailto:[email protected]> Subject: Re: Modify login id Actually it was intended to be a question. Noticed I used a period instead of a question mark as it was being sent. Thanks for the answer. Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]?>] On Behalf Of Misi Mladoniczky Sent: Thursday, November 11, 2010 10:14 AM To: [email protected]<mailto:[email protected]> Subject: Re: Modify login id Hi, I guess this was not really a question, but yes, absolutely! Best Regards - Misi, RRR AB, http://www.rrr.se<http://www.rrr.se/> > Misi, > > Since this uses ARMergeEntry this would also work with the server set with > Submitter Mode locked. > > Dave > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]<mailto:[email protected]?>] On Behalf Of Misi > Mladoniczky > Sent: Thursday, November 11, 2010 3:14 AM > To: [email protected]<mailto:[email protected]> > Subject: Re: Modify login id > > Hi, > > It is in the RRR|Commands section and is called RRR|LoginConv: > https://www.rrr.se/cgi/tools/main#rrrLoginConv > > It basically go through all regular forms and update those records that > needs to be changed. > > It does not care which application or version is used, as it performs an > exact match in all your fields, including diary-fields and status-history. > > It does not change Modify-Date or Modify-By, as the API-call ARMergeEntry > is used (same as Import Tool). > > Best Regards - Misi, RRR AB, http://www.rrr.se<http://www.rrr.se/> > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): > >> Didn't Misi have a login converter tool to do this? >> http://www.rrr.se<http://www.rrr.se/> >> (although I'm not seeing it in the list of product right now.) >> >> Thad >> >> On Wed, Nov 10, 2010 at 12:17 PM, Larry Barnes >> <[email protected]<mailto:[email protected]>>wrote: >> >>> ** >>> I'm wondering if anyone out there has a simple way of modifying a login >>> id for a user and any of their tickets they have created, or been assigned. >>> >>> We have users that are given a login id one way if they are a contractor >>> and a different way if they are an employee. The problem is some contractors >>> eventually become employees. We want to be able to modify the employee's current People, >>> User form records and at the same time modify any tickets associated with their >>> old login id and link them with their new login id. >>> >>> I was thinking of creating workflow and a form, for input, but this may >>> need to be a SQL script. I'm just curious if anyone else has done this >>> and is willing to share. >>> >>> We are running on a windows server with ARS 7.5.00 patch 002 with ITSM >>> 7.0.03 patch 009 >>> >>> Thanks, >>> >>> Larry B. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> attend wwrug12 www.wwrug12.com<http://www.wwrug12.com/> ARSList: "Where the Answers Are" _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
