We do not have any special template for Remedy. I think that creating an
special template for Remedy can lead to use a bad practice: Use
technical language on requirements. Requirements must be understood by all
stakeholders. I prefer to use sentences like "When pressing this button,
the date will be uptaded", than "Create an active link to be fired on
pressing the button that updates the Date field". What I have is an
internal analysis document that specifies the objects to be modified,
created or deleted.

Jose M. Huerta
Project Manager**

Movil: 661 665 088

Telf.: 971 75 03 24****

Fax: 971 75 07 94****

 <http://www.sm2baleares.es/>****

SM2 Baleares S.A.
C/Rita Levi ****

Edificio SM2 Parc Bit****

07121 Palma de Mallorca****

          <http://es-es.facebook.com/pages/SM2-Baleares/158608627954>
  <http://twitter.com/#!/SM2Baleares>
     <http://www.linkedin.com/company/sm2-baleares>

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confidencial. La misma, es enviada con la intención de que únicamente sea
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P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es
necesario.



On Mon, Jan 16, 2012 at 23:24, Nathan Aker <nathan_a...@mcafee.com> wrote:

> **
>
> Anyone have any simple, easy to read, yet comprehensive templates for
> capturing functional requirements and then detailed design specs for
> Remedy?  Looking for something flexible enough to handle customizations to
> ITSM or new development.****
>
> ** **
>
> I’ve got some things in my arsenal but none that I consider any better
> than mediocre.  Anyone interested in sharing with the group?  Thanks.  Nate.
> ****
>
> ** **
>
> *Nathan Aker*
> ITSM Solution Architect****
>
>
> *McAfee, Inc.*
> 5000 Headquarters Drive****
>
> Plano, TX 75024
>
> *Web:*www.mcafee.com<http://internal.nai.com/division/marketing/BrandMarketing/templates/www.mcafee.com>
> ****
>
> ** **
>
> [image: Description: cid:image002.jpg@01CC30F2.B6B584F0]****
>
> ** **
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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