Hi List;
I've found something and I need some clues to get this done. It happens when
users attach a file from the Request Entry form (either while creating a New
Service Request or updating and existing Service Request) on SRM. The file is
seen on the Service Request form, but not in the Incident Management form (Work
Info) the text is the same on both entries, but the missing data is the
attachment itself. Does anyone had seen this before?
Thanks.
Hugo Ruesga
Software Development Advisor
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