All of our settings are exactly as you've listed. I'll check out the debugging route.
Curt A. Schryver Action Request System Administrator TE Connectivity 717-810-2109 tel 717-810-2124 fax [email protected] From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Garrison, Sean (Norcross) Sent: Wednesday, January 18, 2012 12:23 PM To: [email protected] Subject: Re: E-Mail not being read from Exchange server as fast as usual ** What's the value of these in your EmailDaemon.properties file? com.bmc.arsys.emaildaemon.ChunkSize=100 com.bmc.arsys.emaildaemon.UserChunkSize=5000 com.bmc.arsys.emaildaemon.SendEmailSetSize=100 com.bmc.arsys.emaildaemon.IncomingMessagesQueueSize=100 com.bmc.arsys.emaildaemon.IncomingConnectionRecycleSize=100 com.bmc.arsys.emaildaemon.OutgoingConnectionRecycleSize=100 If that isn't the issue turn on debugging. A possible issue could be that you are attempting to pop an e-mail that has special characters in it that your DB does not support (for example spam from China) or something like that. You won't know till you look at the debug logs though. Thanks, Sean From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Wednesday, January 18, 2012 11:03 AM To: [email protected] Subject: Re: E-Mail not being read from Exchange server as fast as usual ** Curt, Is that to say that you have over 100 in the mailbox but it's only pulling in 6-7? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Schryver, Curt Sent: Wednesday, January 18, 2012 8:36 AM To: [email protected]<mailto:[email protected]> Subject: E-Mail not being read from Exchange server as fast as usual ** We are running ARSystem 7.1.0 patch 007 and engine (file version) 7.1.00.008 on an Oracle DB. We have several mailboxes configured - three inbound and one outbound. Nothing has been changed in over a year. One of the inbound gets the brunt of the workload - it is configured at POP3. The polling interval is set to 3 minutes. We typically see it read 100 e-mails from the Exchange server at a time and don't have any issues. Today, it only seems to be reading six or seven messages at a time. I've spoken with our Exchange support people and they don't see any issues on the server. I have no error messages in the stderr.log file. I have already stopped/started the e-mail engine service. Any ideas? Thanks in advance! Curt A. Schryver Action Request System Administrator TE Connectivity 717-810-2109 tel 717-810-2124 fax [email protected]<mailto:[email protected]> 100 AMP Drive MS 161-043 Harrisburg, PA 17105 _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
