I could guess all day.but I agree that Debug logging is likely best next
step.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Schryver, Curt
Sent: Wednesday, January 18, 2012 11:47 AM
To: [email protected]
Subject: Re: E-Mail not being read from Exchange server as fast as usual

 

** 

Yes, several hundred in the Inbox and only pulling 6-8 at a time.

 

Curt A. Schryver 
Action Request System Administrator
TE Connectivity
717-810-2109 tel
717-810-2124 fax
[email protected]

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of LJ LongWing
Sent: Wednesday, January 18, 2012 11:03 AM
To: [email protected]
Subject: Re: E-Mail not being read from Exchange server as fast as usual

 

** 

Curt,

Is that to say that you have over 100 in the mailbox but it's only pulling
in 6-7?

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Schryver, Curt
Sent: Wednesday, January 18, 2012 8:36 AM
To: [email protected]
Subject: E-Mail not being read from Exchange server as fast as usual

 

** 

We are running ARSystem 7.1.0 patch 007 and engine (file version) 7.1.00.008
on an Oracle DB.  We have several mailboxes configured - three inbound and
one outbound.  Nothing has been changed in over a year.  One of the inbound
gets the brunt of the workload - it is configured at POP3.  The polling
interval is set to 3 minutes.  We typically see it read 100 e-mails from the
Exchange server at a time and don't have any issues.  Today, it only seems
to be reading six or seven messages at a time.  I've spoken with our
Exchange support people and they don't see any issues on the server.  I have
no error messages in the stderr.log file.  I have already stopped/started
the e-mail engine service.

 

Any ideas?

 

Thanks in advance!

Curt A. Schryver 
Action Request System Administrator
TE Connectivity
717-810-2109 tel
717-810-2124 fax
[email protected]

100 AMP Drive
MS 161-043
Harrisburg, PA 17105

 

 

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