Guys...someone asked me earlier if the alert tool functionality still existed in 7.6.04 sp2 and I couldn't amswer...can you gents enlighten me since you are already on the subject? Thanks in Advance! ;-)
On 1/20/12, Wilson, Bruce B <[email protected]> wrote: > We are upgrading from 7.1.00 P007 to ARSytem 7.6.04 SP2. > > In 7.1.00 P007, I would query the Remedy Alert_User table to retrieve the > list of users who were logged onto the Alert tool with an active session. > I would then present the list to the user, giving them the option of picking > one or more users from the list and sending an alert to them. > > In 7.60.04 SP2, the Alert_User table is no longer available (the > installation package must have deleted it when upgrading our ARSystem > database). > Yes...I know it was an internal table subject to change...and it changed by > disappearing! > > Does anyone have a workaround or a formal way of doing this 7.6.04 SP2? > Thanks for your help! > > > Bruce B. Wilson > C&S Remedy Administrator > Norfolk Southern Corporation > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > -- Sent from my mobile device _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
