Hi Listers
I've been testing NE in Atrium CMDB 7.5 patch 003 and I have some questions I
hope you can be kind to answer.
I've configured NE for using Inline Normalization, so CTI and
Model/ManufacturerName will be completed/corrected in real time when creating
or modifying CI's.
I´ve configured about 1000 Product Catalog sample entries, all of them with
this data:
- Category
- Type
- Item
- Model
- ManufacturerName
- Product Approved = Yes
- Product Company Association with a single Company (Single Tenancy).
Let's take some PCT example:
- Category: Hardware
- Type: Processing Unit
- Item: Server
- Model: PowerEdge T100
- ManufacturerName: Dell Computer Corporation
- CI Class: ComputerSystem
- Product Approved: Yes
I've tested several scenarios when creating Computer System CI's with PCT
mentioned in example and NE enabled with Inline Normalization = Yes, Allow Non
Approved Product = No and Normalization Type: CTI & Name Lookup
Scenario 1: CI created with Category = Hardware and Model = PowerEdge T100
Results: CI created successfully, but not normalized (Normalization Status =
Normalization Failed)
Scenario 2: CI Created with Category = Hardware, Type = Processing and Model =
PowerEdge T100
Results: CI created successfully, but not normalized (Normalization Status =
Normalization Failed)
Scenario 3: CI created with Model = PowerEdge T100 and ManufacturerName = Dell
Results: CI created successfully, but not normalized (Normalization Status =
Normalization Failed)
Scenario 4: CI created with Model = PowerEdge T100 and ManufacturerName = Dell
Computer Corporation
Results: CI created succesfully and normalized (Normalization Status =
Normalized and Approved). NE had completed Category, Type and Item.
Taking in account all scenarios tested here are my questions:
1. Could NE be able to normalize CI's based on partial information for CTI and
Model/ManufacturerName (like Scenario n° 1 where I set correct Category and
Model but Type, Item and ManufacturerName are NULL). If possible, do I need to
set some configuration?
2. Could NE be able to normalize CI's based on wrong data given in CTI and
correct data in Model/ManufacturerName (like Scenario n° 2 where I set correct
Category and Model but Type has wrong data ("Processing" instead of "Processing
Unit") If possible, do I need to set some configuration?
3. Could NE be able to normalize CI's based on wrong data given in
Model/Manufacturer Name (assuming there should be a unique combination
Model/ManufacturerName) (like Scenario n° 3 where I ser correct Model but
ManufacturerName has wrong data ("Dell" instead of "Dell Computer Corporation")
If possible, do I need to set some configuration?
4. Could NE be able to normalize CI's using more parameters than
Model/ManufacturerName? (not like Scenario 4 where I had to set correct Model
and ManufacturerName in order to normalize that CI) If possible, do I need to
set some configuration?
5. If I create a CI with CTI and Model correct, could NE be able to normalize
that CI setting correct ManufacturerName? If possible, do I need to set some
configuration?
6. If I have some discovery tool who can be integrated with CMDB, and that tool
can push some kind of CTI values, do I need to set all combinations given by
Discovery Tool in "Catalog Mappings" configuration in order to map them to a
correct CTI and Model/Manufacturer Name in Product Catalog?
I hope you can be able to answer my questions or share your experience with NE.
Regards,
Alejandro
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