But if you're vision impaired you can't see that. ----- Original Message ----- From: "David Easter" <[email protected]> To: [email protected] Sent: Thursday, February 2, 2012 4:25:20 PM Subject: Re: Mid Tier Session Timeout
There is a timer at the bottom of the browser that does display how long until the timeout occurs - and by logical extension would indicate a timeout if the number were at 0 minutes. https://communities.bmc.com/communities/message/219802 >From the Mid-Tier Guide: "A session timeout clock in the status bar appears in the web browser of each user session. The clock shows how much time is left before an HTTP session will time out. If a user is logged in and performs any activity in an application on the mid tier, the clock’s timer starts over." -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of pritch Sent: Thursday, February 02, 2012 12:33 PM To: [email protected] Subject: Re: Mid Tier Session Timeout This is actually a Section 508 compliance item (or close to it) - the need for the browser to alert the user that their session is about to expire and ask if they need more time. It basically relates to form entry, but is applicable to Remedy. ----- Original Message ----- From: "Basil Webster" <[email protected]> To: [email protected] Sent: Thursday, February 2, 2012 3:20:28 PM Subject: Re: Mid Tier Session Timeout ** Thanks Axton. As you say it’s getting very complicated. I am personal not really sympathetic to this request by our customer but have to explore it. Basil From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Axton Sent: 02 February 2012 10:15 PM To: [email protected] Subject: Re: Mid Tier Session Timeout ** I don't see how the mid-tier server could send a message to the browser to pop the alert. With that said, an alternate approach is to have something on the browser side poll the server to check the state of the session. Sadly, this will most likely keep the session alive. I'm not seeing a good way to do this. You could set up something outside the mid-tier that the browser could poll to check the status of the session. This could work, but it's starting to get overly complicated. You could do something simple like a JavaScript alert that fires on a timer where the timer coincides with the applicable session timeout (taking into account anything that expires the session, such as a load balancer, sso solution, midtier, j2ee container, etc.). Implementing this would entail inserting some JavaScript into all the forms. The mid-tier does not use a template engine that would make this kinds of change trivial. What you have to do is either alter the stock JavaScript files to write the function to the pages. Whether such a thing is possible or not I don't know as I haven't played with the stock JavaScript files in a while. Axton Grams On Thu, Feb 2, 2012 at 1:50 PM, swanand deshpande < [email protected] > wrote: ** As per my understanding there is no configuration setting but i am also curious to see replies from others Thanks, Swanand On Thu, Feb 2, 2012 at 12:44 PM, Basil Webster < [email protected] > wrote: ** Hi All, I have a request to notify users, that access the system via mid tier, as soon as their session expires instead of them invoking some kind of action. For example, user opens the incident form leaves their session idle for more than the allowed time. Instead of them coming back and maybe typing in fields and selecting a button \ link or workflow that must access the system and only then being presented with the timeout message, can it be “popped” to their session as soon as it becomes idle. We are not interested in any custom external app’s etc, only what is potentially configurable in the OoTB system. Regards, Basil _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
