That worked!  I have a integer field as well, but I never used it to sort on (I 
used it for other things), in 7.1 p7.

But I sorted my form on this integer field (there was no sort order on this 
form before) and now it works!

Thanks!

Lisa



________________________________
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Axton
Sent: Friday, February 03, 2012 1:25 PM
To: [email protected]
Subject: Re: Menus and Sort Order

** If not using the label the menu will use the sort order for the form (form 
property).  If a sort order is not defined for the form, then the entry id is 
the observed behavior.

Axton Grams

On Fri, Feb 3, 2012 at 12:10 PM, Kemes, Lisa 
<[email protected]<mailto:[email protected]>> wrote:
**
If you have a menu and you uncheck "Sort by Label" then what does Remedy use to 
sort?

In 7.1p7 it was Create Date, so I was careful to create my data in the order 
that I wanted it to appear in the menu.

Now in 7.6.04 SP2, I have no idea what the criteria is.  It's not alphabetical 
or by create date or request id.

Now I have to rename my data and check Sort By Label so it comes up in the 
order that I want?


Lisa Kemes
AR System Developer
TEIS - USA
+1 717 810 2408 tel
+1 717 602 9460<tel:%2B1%20717%20602%209460> mobile
[email protected]<mailto:[email protected]>
100 Amp Drive
Harrisburg, PA 17112

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