That worked! I have a integer field as well, but I never used it to sort on (I used it for other things), in 7.1 p7.
But I sorted my form on this integer field (there was no sort order on this form before) and now it works! Thanks! Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Axton Sent: Friday, February 03, 2012 1:25 PM To: [email protected] Subject: Re: Menus and Sort Order ** If not using the label the menu will use the sort order for the form (form property). If a sort order is not defined for the form, then the entry id is the observed behavior. Axton Grams On Fri, Feb 3, 2012 at 12:10 PM, Kemes, Lisa <[email protected]<mailto:[email protected]>> wrote: ** If you have a menu and you uncheck "Sort by Label" then what does Remedy use to sort? In 7.1p7 it was Create Date, so I was careful to create my data in the order that I wanted it to appear in the menu. Now in 7.6.04 SP2, I have no idea what the criteria is. It's not alphabetical or by create date or request id. Now I have to rename my data and check Sort By Label so it comes up in the order that I want? Lisa Kemes AR System Developer TEIS - USA +1 717 810 2408 tel +1 717 602 9460<tel:%2B1%20717%20602%209460> mobile [email protected]<mailto:[email protected]> 100 Amp Drive Harrisburg, PA 17112 <http://www.te.com/> www.te.com<http://www.te.com/> <http://twitter.com/teconnectivity> <http://www.facebook.com/teconnectivity> <http://www.flickr.com/photos/teconnectivity/> <http://www.linkedin.com/groups?gid=1591657> <http://www.youtube.com/teconnectivity> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

