(BTW - I have no connection to Abydos, except that we share the same earth,
air, etc…)

FYI - we purchased Abydos Analyzer a month or so ago.

I thought I would relay back that 2 times in the last week alone -- it was
quite helpful.

One scenario was to track down and give insight into a design decision we
were making for the next version of Request.

We were able to easily look at the code areas and get a rough feel of level
of effort to implement the change.
We could see all the areas that were using a certain table and fields --
and then -- we could estimate the impact.
To me - this is very valuable -- as - if you were going blind (I mean using
the normal Admin tool) -- you would have to uncover this stuff over time --
and you may be walking into a mine-field of a problem. In our case - we
were not walking into a mine-field -- and therefore had confidence in
moving forward.


The other scenario was a bit of an overall analysis of high-level workflow.
We had Abydos analyze what happens on a submit of a Kinetic Request. We
printed it out -- and then discussed the flow/process as a group. Without
the printout -- it would have been "practically impossible" to have that
kind of discussion.


I thought I would relay these experiences - as I find design to be the most
important step in the creation of software. The traditional tools for ARS
are designed to program -- not designed for design :) I think it is a
critically missing piece to the toolset.


Abydos would be a great addition to any Remedy system.



-John





-- 
John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
[email protected]

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