Hello Remedy Professionals! Wanted to make you all aware of the openings we have at this time for ITSM experts. Windward has a number of openings in various locations for both commercial and government clients.
We are open to hiring contractors (1099 or Corp to Corp) and full-time employeess with full-benefits. Hourly rates/salary are negotiable and extremely competitive. We even have a couple opportunities that may allow you to work from home. If you're interested give me a call at 571 234 0586 or email your resume to [email protected]<mailto:[email protected]> Below I've included the description of one of the positions we have open right now. Position Summary As a result of our continued success we are currently seeking to add to our team a BMC Remedy consultant with experience extracting detailed customer requirements and implementing those requirements within BMC Remedy 7.5+. The consultant will also have the aptitude to lend technical assistance during the analysis, design, and implementation of BMC Remedy Service Management applications, for large Federal, enterprise and service provider clients. The candidate must have experience and knowledge in deploying core functionality in an out of box BMC Remedy ITSM system; this includes the ability to install the system on multiple server platforms and databases. The characteristics of this position include: a working command of technology and architectural concepts; the ability to perform an analysis of client processes; ability to document and develop workflows for system functionality and customization. The successful candidate will work as part of a team on client engagements with some direct supervision. The candidate will have the ability to work from home but must also be to accomodate 30-40% travel to the customer location in Richardson Texas with possible travel to multiple locations in Latin America. Position Requirements * Must have development experience with BMC Remedy ITSM version 7.5+. * Must be able to provide application support for the configuration, customization, and administration of the Remedy ITSM application in close coordination with the customer staff. * Must have experience integrating Remedy with BMC/other vendor products through use of Web Services * Must have experience extracting customer/business requirements and developing implementation strategy for ITSM solution. * Must have a good working knowledge Incident and Problem Management process principles, relationships, and metrics. * Familiarity and experience with other BMC tools, such as CLM, PractiveNet, Atrium Orchestrator, or BladeLogic highly desired * Familiarity with or ITIL® certifications preferred. * Familiarity with BMC and non-BMC automation platforms (CA ITPAM, BMC Atrium Orchestrator, Microsoft System Center Orchestrator) highly desired * Must have BMC Remedy IT Service Management Suite experience on two of the ITSM modules, such as: * BMC Remedy Service Desk * BMC Remedy Asset Management * BMC Remedy Change Management * BMC Remedy Service Level Management * BMC Service Management * Experience and a good working knowledge of the UNIX/Linux operating system is a plus * Experience with Java and XML is a plus * Familiarity with network/application operation and definition within the OSI model including IP, TCP, UDP and ICMP * Work with client management and staff to integrate the client's business objectives, current technical infrastructure, and state of the art technologies into enterprise-wide solutions. * Design and/or assess operational processes for effective enterprise wide network and systems technology management. * Configuration Management certifications preferred. * Minimum of 4 years of hands-on experience implementing, configuring, and customizing BMC Remedy ARS / ITSM systems * A high degree of interpersonal skill in working with various levels of technical and business oriented individuals is required. * Prior experience in a consulting environment is preferred. Education Requirements * Degree in CS, EE or related MIS field preferred. Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
