If someone at BMC could take a look at this, please - ARS 7.5 patch 008 download's been unavailable for over a month now, as far as I can tell - it gives a "550 /smbu_patches//ars/7.5/patch008: No such file or directory" error.
(I mentioned this to a BMC support tech in January, who offered to assist me in getting the software, though he saw the same download issue on the web site. But it would be nice to know that others are using patch 008. And I also emailed [email protected] about it.) David Durling University of Georgia > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Larry Barnes > Sent: Wednesday, February 22, 2012 11:20 AM > To: [email protected] > Subject: Re: Approval Engine Issues > > First I want to thank all those who sent me their suggestions for a fix. > > > BMC did get back to me on 2/21 informing me the problem I'm having with > ARServer is a "known bug" and it can be fixed with a hot patch 008. > This amounts to installing a new arapprove.dll file. > > There's only one problem, I can't find this patch on the BMC web site; > go figure. If you go to there ftp site the last patch you see is 007. > I've sent BMC an update explaining I can't find this patch and I await > their reply. > > Thanks again for the help, > > Larry B. --- David Durling [email protected] Enterprise IT Services 706-542-0223 University of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
