I don’t want to be an alarmist…in fact, I try hard not to be….but wouldn’t we 
all expect that Remedy is properly keeping the DB length ‘the same’ as what 
Remedy expects it to be?....I certainly would at least.  Would anyone else 
consider this a bug?

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Thursday, February 23, 2012 10:44 AM
To: [email protected]
Subject: Re: Not Matching Lengths

 

** 
I did not post the customized ones.  But I do see the majorities of those are 
also from Join forms.  But on a particular prod server I end up with over 600 
mismatch.  And almost half  have the DB size smaller then Remedy. 

I will have to keep an eye on those... As if we didn't have enough on our plate 
already  ;-)

Thank you,

Pascale Sterrett





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Sent by: [email protected]

02/23/2012 09:39 AM


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Subject

Re: Not Matching Lengths

 

                




** 
I ran the query and returned 878 rows.
I’m not too concerned with the ones where the RemedyMaxLength is smaller than 
the DBMaxlength, but I am concerned about the ones where the DBMaxlength is 
less than the RemedyMaxLength – it’s those that could cause fatal errors / 
crashes.
 
I modified your query to fc.maxLength >c.CHARACTER_MAXIMUM_LENGTH
And still returned 81 rows.
 
However, looking at this further I think many of these are join forms and the 
query isn’t reflecting the correct size on the originating form?
 
ARS 7.5.4 system with Atrium CMDB 7.5 ITSM 7.5.01, SLM 7.5, SRM 7.6. Small 
amount of custom form apps.
 
Regards,
 
Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney .  <http://www.jcp.com/> 
www.jcp.com  

 

  _____  


From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Thursday, February 23, 2012 11:31 AM
To: [email protected]
Subject: Re: Not Matching Lengths
 
** 
Seeing the same issue on all 9 servers. 
This is from one of them

AR System Email User Instruction Templates        Short Description        60   
     254
AR System Email Templates        Short Description        60        254
AR System Email Messages        Short Description        60        254
AR System Email Mailbox Configuration        Short Description        60        
254
AR System Email Instructions        Short Description        60        254
AR System Email Instruction Parameters        Short Description        60       
 254
AR System Email Error Logs        Short Description        60        254
AR System Email Attachments        Short Description        60        254
AR System Email Association        Short Description        60        254
FB:History        Short Description        128        254
FB:Alarm Events        Monitor ID        15        254
ReportType        Short Description        128        254
ReportSelection        OriginalFormServer        128        254
AR System User Preference        Short Description        128        254
AR System User Central File        Short Description        128        254
AR System Administrator Preference        Short Description        128        
254
User        Password        30        255
Server Statistics        Short Description        3        254
Server Events        Unused_Descr        3        254
Alert Events        UNUSED        5        254
AR System Currency Ratios        Short Description        4        254
AR System Currency Label Catalog        Short Description        4        254
AproposSalesCoordQueueRelate        Sales Coordinator        2        255
Business Time Holidays        Tag        128        254

Thank you,

Pascale Sterrett

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