So are most of you seeing this on join forms? Just curious, we ran into a 
problem with form corruption a while back when we imported a join form from one 
environment to another. It was enough corruption that it required a complete DB 
restore to correct the issue. We have since just adopted a rule that we would 
not import join forms... ever. I wonder if this little oddity could be the 
culprit.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of JD Hood
Sent: Thursday, February 23, 2012 1:11 PM
To: [email protected]
Subject: Re: Not Matching Lengths

** On a 7.6.04p2 ITSM Pre-Config Stack Installer environment (MS SQLServer)

There's 931 fields with different lengths.

Exactly 100 of those fields have a DB length less than ARS length and a quick 
scan  through that list looks like all of those are joins.

But, no DB weirdness has manifested, so I'll just tuck this away in the back of 
my mind and nervously whistle past the graveyard.

Thanks,
JDHood


On Thu, Feb 23, 2012 at 1:14 PM, LJ LongWing 
<[email protected]<mailto:[email protected]>> wrote:
**
Those would be of upmost concern to me...because if Remedy thinks it can insert 
200 chars, but the DB can only handle 150...that'll cause issues.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Andrew C 
Goodall
Sent: Thursday, February 23, 2012 10:40 AM

To: [email protected]<mailto:[email protected]>
Subject: Re: Not Matching Lengths

**
I ran the query and returned 878 rows.
I'm not too concerned with the ones where the RemedyMaxLength is smaller than 
the DBMaxlength, but I am concerned about the ones where the DBMaxlength is 
less than the RemedyMaxLength - it's those that could cause fatal errors / 
crashes.

I modified your query to fc.maxLength > c.CHARACTER_MAXIMUM_LENGTH
And still returned 81 rows.

However, looking at this further I think many of these are join forms and the 
query isn't reflecting the correct size on the originating form?

ARS 7.5.4 system with Atrium CMDB 7.5 ITSM 7.5.01, SLM 7.5, SRM 7.6. Small 
amount of custom form apps.

Regards,

Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com 
<http://www.jcp.com/>
________________________________
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of 
[email protected]<mailto:[email protected]>
Sent: Thursday, February 23, 2012 11:31 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: Not Matching Lengths

**
Seeing the same issue on all 9 servers.
This is from one of them

AR System Email User Instruction Templates        Short Description        60   
     254
AR System Email Templates        Short Description        60        254
AR System Email Messages        Short Description        60        254
AR System Email Mailbox Configuration        Short Description        60        
254
AR System Email Instructions        Short Description        60        254
AR System Email Instruction Parameters        Short Description        60       
 254
AR System Email Error Logs        Short Description        60        254
AR System Email Attachments        Short Description        60        254
AR System Email Association        Short Description        60        254
FB:History        Short Description        128        254
FB:Alarm Events        Monitor ID        15        254
ReportType        Short Description        128        254
ReportSelection        OriginalFormServer        128        254
AR System User Preference        Short Description        128        254
AR System User Central File        Short Description        128        254
AR System Administrator Preference        Short Description        128        
254
User        Password        30        255
Server Statistics        Short Description        3        254
Server Events        Unused_Descr        3        254
Alert Events        UNUSED        5        254
AR System Currency Ratios        Short Description        4        254
AR System Currency Label Catalog        Short Description        4        254
AproposSalesCoordQueueRelate        Sales Coordinator        2        255
Business Time Holidays        Tag        128        254

Thank you,

Pascale Sterrett

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