Hi, Can somebody confirm that we can only have one outbound mailbox configured
on our system? To clarify, we have a number of incoming mailboxes set up on our
system, but the only outbound one is AREmail_Out, i.e. the default. The
functional limitation is that when a user emails in and a ticket is created,
the email response they get comes from the default AREmail_Out. As this mailbox
is not set up for inbound email, if a user replies to the response, the ticket
doesn't get updated and the email has to be manually assessed and the ticket
updated by an operative. Ideally I'd like an outbound mailbox box associated
for each inbound mailbox if that is possible, but I don't think it is (easily?)
Cheers -Mike
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