Check with support regarding configuration that can be done to modify how
MidTier handles Attachments.  They gave me some parameters a few years ago
that makes it not use memory cache, but just deal directly with the file
system..if a restart of the Tomcat instance clears it up, you may be having
issues 'in memory'..maybe an upgrade of your Tomcat to a newer version?

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of VARGAS, JESUS EMILIO (JESUS
EMILIO)
Sent: Monday, February 27, 2012 11:11 AM
To: [email protected]
Subject: Re: Mid tier - failed to add attachment

 

** 

Hi

 

The current size for the "cache" folder is 400 Mg, The Hard disk has enough
space. (60G)

 

Any other idea?

 

Regards.

 

J. Emilio Vargas 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of LJ LongWing
Sent: Lunes, 27 de Febrero de 2012 11:50 a.m.
To: [email protected]
Subject: Re: Mid tier - failed to add attachment

 

Check your 'cache' folder under the MidTier directory.  You may be
experiencing a disk full situation?

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of VARGAS, JESUS EMILIO (JESUS
EMILIO)
Sent: Monday, February 27, 2012 10:37 AM
To: [email protected]
Subject: Mid tier - failed to add attachment

 

** 

Hi ARList.

 

We have a recurrently issue when we are trying to attach any kind of file
via WEB (Internet Explorer, Firefox, etc..) the message is "failed to add
attachment" we did the flush cache, clear the cookies and cache for the web
browser but still the issue, we need to restart the tomcat services in order
do a workaround because after few days the issue go back.

 

We are using:

 

ARS 7.5 patch 006

Mid Tier 7.5 patch 006

 

 

Any one knows how to fix this issue?

 

Thanks in advance.

 

J. Emilio Vargas

 

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