Correct.  Under the Non-Disclosure Agreement signed by companies in the beta 
program, information shared in the beta or experiences within the beta may not 
be shared publicly.  That said, there is some public information that has been 
shared before and I'll repost it for those who hadn't seen it:



► What’s new in the next version of the BMC Remedy ITSM Suite?



Here are some of the enhancements currently expected to be part of the next 
version of the BMC Remedy ITSM Suite:

(Subject to change before release.)



·         Completely re-designed Service Request Management end user interface 
with modern look & feel to accelerate adoption of self-service in your company.

·         Common BSM Service Context view provides one click access to 
real-time data or information regarding a service, computer systems or 
applications to enable better collaboration and alignment for IT users.

·         Easier and more powerful data management capabilities, with a 
specific focus on onboarding process that is consistently used across all ITSM 
products. Pre-defined templates for most data loads.

·         New hub & spoke deployment architecture enables service providers to 
manage a virtual queue of tickets from multiple customer deployments while 
keeping data locally in countries with strict data privacy laws.

·         Simplified installation and upgrade procedure, including installation 
of best-practice content with ITSM installation

·         Improved usability for Approval Central console.

·         New documentation wiki hosted by BMC eliminates PDF information 
silos, providing suite-level and product specific documentation.


-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.



-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of SUBSCRIBE arslist Anonymous
Sent: Monday, March 05, 2012 12:33 AM
To: [email protected]
Subject: Re: Anyone beta testing



Ok finally my senses lighten up and realized I made a wrong selection while 
posting a reply to this thread.

My apologies to BMC.

Note to all:Do not post info other than what is publicly available related to 
beta testing.



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