Mike, They are probably on the wrong track. 25 used to be the recommended max a few versions ago. 10000 on the current version and recommended configurations, is not a very high number.
Is there anything written to the System or Application Event log at the time of that error? Joe From: Mike Worts Sent: Wednesday, March 07, 2012 9:29 AM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Signal 11 error ** Hi all, We just had this error message on our AR Server and I have a few question about it if anyone can help please. 1. Is this a memory error that has caused arserverd to crash as I cannot find any core dumps? 2. Is Signal 11 an application generated error, on an AIX error? 3. What is the relevance of the Form:TMS:Task value 4. We had API/FILTER/SQL logging on at the time, what should I be looking for to point me to the cause? Wed Mar 7 13:09:18 2012: AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Signal: 11 Thread Id: 8759 Version: 7.6.04 SP1 201104191058 Apr 27 2011 20:10:00 ServerName: Database: SQL -- Oracle Hardware: 00F6282E4C00 OS: AIX 6.1 RPC Id: 460531 RPC Call: 73 (GLEWF) RPC Queue: 390635 Client: User dan.henry from Mid-tier (protocol 18) at IP address 10.161.64.162 Form: TMS:Task Logging On: Alert API Escalation Filter SQL User FTIndexer Thread ServerGroup Stacks: Stacks: I have discussed this with BMC and one possible cause is our Filter-Max-Stack is set to '10000'. They have asked us to reduce it to '25'. does anyone know if it will have an adverse effect on ITSM (I assume 25 is the recommended settings). AIX 6.1 ITSM 7.6.04 SP1 AR 7.6.04 SP1 Oracle 11g Thanks, Mike Worts. This email, its content and any files transmitted with it are for the personal attention of the addressee only, any other usage or access is unauthorised. It may contain information which could be confidential or privileged. If you are not the intended addressee you may not copy, disclose, circulate or use it. If you have received this email in error, please destroy it and notify the sender by email. Any representations or commitments expressed in this email are subject to contract. Although we use reasonable endeavours to virus scan all sent emails, it is the responsibility of the recipient to ensure that they are virus free and we advise you to carry out your own virus check before opening any attachments. We cannot accept liability for any damage sustained as a result of software viruses. We reserve the right to monitor email communications through our networks. Arqiva Limited. Registered office: Crawley Court, Winchester, Hampshire SO21 2QA United Kingdom Registered in England and Wales number 2487597 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
