Is it the Maximum Filters for an Operation that is at 10000 or Max Stack of Filters they want changed? Both are at the top of the Advanced tab in the Server Information of the AR System Administration Console.
The ar.conf entries are (From the 7.6.04 doc) Filter-Max-Stack Maximum number of recursion levels allowed for an operation. The data modification performed by an AR_FILTER_ACTION_FIELDP filter action might trigger a second set, or level, of filters, one of which might trigger a third level of filters and so on. This option limits the number of times such recursion can happen, preventing the server crash that would occur if the recursion continued indefinitely. The default value is 25. Filter-Max-Total Maximum number of filters that the server executes for a given operation. The default value is 10000. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Wednesday, March 07, 2012 8:47 AM To: [email protected] Subject: Re: Signal 11 error ** Mike, They are probably on the wrong track. 25 used to be the recommended max a few versions ago. 10000 on the current version and recommended configurations, is not a very high number. Is there anything written to the System or Application Event log at the time of that error? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mike Worts Sent: Wednesday, March 07, 2012 8:29 AM To: [email protected] Subject: Signal 11 error ** Hi all, We just had this error message on our AR Server and I have a few question about it if anyone can help please. 1. Is this a memory error that has caused arserverd to crash as I cannot find any core dumps? 2. Is Signal 11 an application generated error, on an AIX error? 3. What is the relevance of the Form:TMS:Task value 4. We had API/FILTER/SQL logging on at the time, what should I be looking for to point me to the cause? Wed Mar 7 13:09:18 2012: AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Signal: 11 Thread Id: 8759 Version: 7.6.04 SP1 201104191058 Apr 27 2011 20:10:00 ServerName: Database: SQL -- Oracle Hardware: 00F6282E4C00 OS: AIX 6.1 RPC Id: 460531 RPC Call: 73 (GLEWF) RPC Queue: 390635 Client: User dan.henry from Mid-tier (protocol 18) at IP address 10.161.64.162 Form: TMS:Task Logging On: Alert API Escalation Filter SQL User FTIndexer Thread ServerGroup Stacks: Stacks: I have discussed this with BMC and one possible cause is our Filter-Max-Stack is set to '10000'. They have asked us to reduce it to '25'. does anyone know if it will have an adverse effect on ITSM (I assume 25 is the recommended settings). AIX 6.1 ITSM 7.6.04 SP1 AR 7.6.04 SP1 Oracle 11g Thanks, Mike Worts. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
