Hi Ian, The issue would be stopping things before I hit a submit or modify action, I think - because then the system will generate a pop-up (on 7.5).
So, like Joe suggested, I think I'll try a custom submit/modify button and display the text/color like you mention if the needed fields are null. This avoids any submit or modify action actually being initiated until the needed fields are filled in. I guess I could even leave the fields as Required and do this. Thanks guys, David David Durling University of Georgia From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ian Trimnell Sent: Tuesday, March 13, 2012 1:42 AM To: [email protected] Subject: Re: Avoiding pop-ups while requiring input ** David, One way to avoid pop-ups could be as follows: * parse the form on submit and check if any of the required fields are blank * if so, make a hidden warning text field visible saying something like "please enter required data" * change the label colour on the fields that are required. Would that fit the bill? Ian ________________________________ Ian Trimnell Systems Programmer, Distributed Systems Information Technology Berrill Building, Level 1 North Phone: 01908 6 53741 web: http://www.open.ac.uk/ On 12/03/2012 21:28, David Durling wrote: We're rolling out an app for staff that normally don't use Remedy, and a usability concern is browser pop-up blockers. (I know the login page warns about pop-ups, but I've seen it ignored & I've done it myself.) This is a rather detailed Remedy form, and if they get a pop-up & have to reload the page, the user input is lost. I took out "message" actions from my workflow to avoid this, but there are still Required fields: if left blank, they use a pop-up box. Does anyone have a creative way for getting around this for required fields? Maybe some trick where the fields are not really required on the database side, but not sure how ensure they are populated without using a message to the user. Or something else I can do? David --- David Durling [email protected]<mailto:[email protected]> Enterprise IT Services 706-542-0223 University of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> attend wwrug12 www.wwrug12.com<http://www.wwrug12.com> ARSList: "Where the Answers Are" -- The Open University is incorporated by Royal Charter (RC 000391), an exempt charity in England & Wales and a charity registered in Scotland (SC 038302). _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
