David,

One way to avoid pop-ups could be as follows:

 * parse the form on submit and check if any of the required fields are
   blank
 * if so, make a hidden warning text field visible saying something
   like "please enter required data"
 * change the label colour on the fields that are required.

Would that fit the bill?

Ian

------------------------------------------------------------------------
Ian Trimnell
Systems Programmer, Distributed Systems
Information Technology
Berrill Building, Level 1 North
Phone: 01908 6 53741   web: http://www.open.ac.uk/

On 12/03/2012 21:28, David Durling wrote:
We're rolling out an app for staff that normally don't use Remedy, and a usability 
concern is browser pop-up blockers.   (I know the login page warns about pop-ups, but 
I've seen it ignored&  I've done it myself.)  This is a rather detailed Remedy 
form, and if they get a pop-up&  have to reload the page, the user input is lost.

I took out "message" actions from my workflow to avoid this, but there are 
still Required fields:  if left blank, they use a pop-up box.

Does anyone have a creative way for getting around this for required fields?  
Maybe some trick where the fields are not really required on the database side, 
but not sure how ensure they are populated without using a message to the user. 
 Or something else I can do?

David

---
David Durling                  [email protected]
Enterprise IT Services          706-542-0223
University of Georgia

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