You may get several responses here based on personal preferences.. My personal favorite is leveraging the Application-Query-Delete-Entry in customizations that involve deleting a set of records that could be picked up easily by a form level query... You can use a combination of Status field to make sure you do not delete open incidents, the timestamps to delete between a specific period, and other fields on the form to include exceptions and inclusions in your query..
Joe From: Larry Barnes Sent: Tuesday, March 20, 2012 12:55 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Dev Studio and purging old records ** Can anyone in this group point me to good documentation on how to purge, not archive, old Incident/Change/problem/SRM tickets. I have many many years worth of data that needs cleaning up and I'm not finding any good doc files on the BMC site. I must be using a bad search string? Thanks, Larry B. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
