Hi , Just tried out this today with a single user and worked fine by changing the license to Fixed from floating. Strange but it worked without any issue.
On Wed, Mar 21, 2012 at 4:32 AM, Mohamed Abdelaziz <[email protected]>wrote: > For some reason, this happens when you have two or more enabled profiles > with the same First Name and Last Name. If you disable one of the profile, > you will be able to bypass this error. Do active link logging and modify > the workflow that fires the error message.**** > > ** ** > > Moe.**** > > ** ** > > *From:* Sam Anderson [mailto:[email protected]] > *Sent:* Monday, March 19, 2012 4:26 PM > *Subject:* error in work order**** > > ** ** > > ** Hi All, > > Require suggestion on the following.Getting error in work order when user > tries to re-assign the ticket to someone from the same group.All the people > in a particular group has the same permission and roles.ITSM 7.6.Error says > "Requested For"user can't be uniquely identified from the list, please > select user from the list . > We get the error eventhough we search the people name from the list and > choose it from the list. > > -- > Thanks & Regards > Sam > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > -- Thanks & Regards Sam _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
