Hi,
We built a custom escalation set to run last Saturday at 12PM. One of the things this escalation does is to create a record in a custom form. However, upon checking today, we discovered that 5 records were created: Create Dates: Mar 30 (Fri) - 10:09 PM Mar 30 (Fri) - 10:37 PM Mar 31 (Sat) - 6:24 AM Mar 31 (Sat) - 7:52 AM Mar 31 (Sat) - 5:42 PM So it looks like the escalation ran 5 times over the weekend. Does anybody have any idea an how this could happen? Could there be a bug in the Remedy escalations? Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
