I would recommend you consider the further supportability of Oracle 10gR2 by Oracle as the primary factor in your decision.
http://www.orafaq.com/wiki/Oracle_10g Oracle 10g Release 2 (10.2.0) In July 2005<http://www.orafaq.com/wiki/2005>, Oracle Database 10.2.0.1 - also known as Oracle Database 10g Release 2 (10gR2) - was released. Status: Supported Latest patch-set: 10.2.0.5 (the terminal patch set for this release) Premier Support Ends: 31-Jul-2010<http://www.orafaq.com/wiki/2010> (First Year Extended Support fees waived, so it will be fully supported until 31-Jul-2011<http://www.orafaq.com/wiki/2011>) Extended Support Ends: 31-Jul-2013<http://www.orafaq.com/wiki/2013> So if you upgrade to AR System 7.6.04 SP2 without upgrading the database, do you have Extended Support for your Oracle implementation? Even if you do, will you plan to upgrade again prior to July 2013? -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of jaya munjal Sent: Tuesday, April 03, 2012 11:35 AM To: arslist@ARSLIST.ORG Subject: Upgrade ARS 7.1 to ARS 7.6.04 ** Hi List We are planning to upgrade our existing ARS server from ARS 7.1 patch 5 to ARS 7.6.04 SP2. Currently we are using Oracle 10g R2 which is minimum version of Oracle that is supported by ARS 7.6.04 as per the compatibility matrix. I wanted to check is there any merit or does BMC recommend that Oracle DB should be upgrade to 11g along with the ARS upgrade, or it can be done seperately. I would really appreciate if you could share your experiences. Thank Jaya _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"