What OS are you on? For unix/Linux ARS 7.6.04 requires the 64 bit Oracle 11g client which will work with the 10g server.
Also I am with you that you never want to do both a DB upgrade and an application upgrade at the same time. Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of jaya munjal Sent: Tuesday, April 03, 2012 1:57 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade ARS 7.1 to ARS 7.6.04 ** Hi David Thanks for your response. Yes we plan to upgrade to Oracle 11g but we are planning to upgrade to ARS 7.6.04 in one change window and in the following week upgrade the DB to oracle 11g. The reason for this is that we have around 5 AR servers (server group setup) and 13 mid-tier to upgrade. Incase we go for both the upgrades in the same window our downtime will be very high. In order to reduce the downtime we are planning to split the ARS and DB upgrades. But I wanted to ensure that apart from the Oracle support perspective are there any known issues or potential performance issues if application works on Oracle 10g Regards ________________________________ From: "Easter, David" <david_eas...@bmc.com<mailto:david_eas...@bmc.com>> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Sent: Wednesday, April 4, 2012 12:18 AM Subject: Re: Upgrade ARS 7.1 to ARS 7.6.04 ** I would recommend you consider the further supportability of Oracle 10gR2 by Oracle as the primary factor in your decision. http://www.orafaq.com/wiki/Oracle_10g Oracle 10g Release 2 (10.2.0) In July 2005<http://www.orafaq.com/wiki/2005>, Oracle Database 10.2.0.1 - also known as Oracle Database 10g Release 2 (10gR2) - was released. Status: Supported Latest patch-set: 10.2.0.5 (the terminal patch set for this release) Premier Support Ends: 31-Jul-2010<http://www.orafaq.com/wiki/2010> (First Year Extended Support fees waived, so it will be fully supported until 31-Jul-2011<http://www.orafaq.com/wiki/2011>) Extended Support Ends: 31-Jul-2013<http://www.orafaq.com/wiki/2013> So if you upgrade to AR System 7.6.04 SP2 without upgrading the database, do you have Extended Support for your Oracle implementation? Even if you do, will you plan to upgrade again prior to July 2013? -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of jaya munjal Sent: Tuesday, April 03, 2012 11:35 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Upgrade ARS 7.1 to ARS 7.6.04 ** Hi List We are planning to upgrade our existing ARS server from ARS 7.1 patch 5 to ARS 7.6.04 SP2. Currently we are using Oracle 10g R2 which is minimum version of Oracle that is supported by ARS 7.6.04 as per the compatibility matrix. I wanted to check is there any merit or does BMC recommend that Oracle DB should be upgrade to 11g along with the ARS upgrade, or it can be done seperately. I would really appreciate if you could share your experiences. Thank Jaya _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
