Yes I double checked that. But thanks for asking I have done some simple
mistakes before.
It is link to the button on the form. But if you look at the navigation
bar properties there is another place it looks likes you need to link it.
I just tested it and it is working but I'm still wondering while the
active link is not showing up in the manage active link area of the
navigation bar. May the active link fairy connects it during the night.
Thanks for your help
_____________________________________________________________________________________
John Atherly | APC by Schneider Electric | Information, Process &
Organization (IPO) | Remedy Administrator / Developer
Phone: +305-266-5005 ext. 237 |
Email: [email protected] | Site: www.apc.com/ | Address: 703
Waterford Way, Suit 850, Miami, FL 33126 USA
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"Joe Martin D'Souza" <[email protected]>
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>
04/10/2012 01:14 PM
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Subject
Re: Missing Active link to manage
**
Are you sure you attached the active link to the right form??? If not you
will not see it on that list..
Also why don’t you associate the AL to the field directly when you are
editing the AL?? I would think that is a easier one step approach rather
than creating an AL and then saving and closing it, opening the form its
tied to, and then attaching it from the properties of the field.. That’s
sort of like taking a world tour to check a local landmark..
Joe
From: John Atherly
Sent: Tuesday, April 10, 2012 1:10 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected]
Subject: Re: Missing Active link to manage
**
I don't have access to the database to run the SQL search. I logged out
of Dev Studio and I am able to see the active link in the list of all
active links. Just not the active link list that is in the properties of
the navigation bar.
_____________________________________________________________________________________
John Atherly | APC by Schneider Electric | Information, Process &
Organization (IPO) | Remedy Administrator / Developer
Phone: +305-266-5005 ext. 237 |
Email: [email protected] | Site: www.apc.com/ | Address: 703
Waterford Way, Suit 850, Miami, FL 33126 USA
*** Please consider the environment before printing this e-mail
"Joe Martin D'Souza" <[email protected]>
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>
04/10/2012 12:58 PM
Please respond to
[email protected]
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[email protected]
cc
Subject
Re: Missing Active link to manage
**
Try logging into the database (SQL client) as ARADMIN and run this query..
select count(*) from actlink where name = ‘My active link name’;
Obviously type in your exact name of the active link (case sensitive).
Or try the name in all lower case..
select count(*) from actlink where LOWER(name) = ‘my active link name’;
If you do not get a count of 1, that active link for some reason does not
exist on your server..
Joe
From: John Atherly
Sent: Tuesday, April 10, 2012 12:49 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected]
Subject: Missing Active link to manage
**
I'm trying to add another button to the Navigation bar on the left side of
the Incident Console. I created the button and created the active link
that will fire off the button. But when I go in to associate the active
link to the button it is not in the drop down list of active links to add.
I have saved the form and active link but I can not get it to show in the
drop down list when you click here to manage active links.
BMC Remedy Developer Studio Version: 7.5.00 Patch 004
_____________________________________________________________________________________
John Atherly | APC by Schneider Electric | Information, Process &
Organization (IPO) | Remedy Administrator / Developer
Phone: +305-266-5005 ext. 237 |
Email: [email protected] | Site: www.apc.com/ | Address: 703
Waterford Way, Suit 850, Miami, FL 33126 USA
*** Please consider the environment before printing this e-mail
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