I have installed the Remedy MidTier version 7.6.4 on a Red Hat Linux VM. It is
configured to use apache server and tomcat 6 (ARS default installation). In
the catalina.out log for tomcat there is the following error:
SEVERE: SysdataCache: Could not read disk store element for key User
preferencesMidTier Service. Error was null
java.io.EOFException
at
java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2298)
at
java.io.ObjectInputStream$BlockDataInputStream.readUTFBody(ObjectInputStream.java:3036)
at
java.io.ObjectInputStream$BlockDataInputStream.readUTF(ObjectInputStream.java:2837)
at
java.io.ObjectInputStream.readString(ObjectInputStream.java:1617)
at
java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1338)
at
java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1964)
at
java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1888)
at
java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1771)
at
java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1347)
at
java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1964)
at
java.io.ObjectInputStream.defaultReadObject(ObjectInputStream.java:498)
at net.sf.ehcache.Element.readObject(Element.java:796)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:601)
at
java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:991)
at
java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1866)
at
java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1771)
at
java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1347)
at
java.io.ObjectInputStream.readObject(ObjectInputStream.java:369)
at
net.sf.ehcache.store.DiskStore.loadElementFromDiskElement(DiskStore.java:358)
at net.sf.ehcache.store.DiskStore.get(DiskStore.java:308)
at
net.sf.ehcache.Cache.searchInDiskStoreWithoutStats(Cache.java:1796)
at net.sf.ehcache.Cache.get(Cache.java:1360)
at net.sf.ehcache.Cache.get(Cache.java:1314)
at com.remedy.arsys.share.MiscCache.get(Unknown Source)
at
com.remedy.arsys.goat.aspects.IARUserPreferencesServiceCacheAspect.ajc$around$com_remedy_arsys_goat_aspects_IARUserPreferencesServiceCacheAspect$1$157bea7f(IARUserPreferencesServiceCacheAspect.aj:45)
at
com.remedy.arsys.goat.service.ARUserPreferencesService.getUserPreferences(Unknown
Source)
at
com.remedy.arsys.goat.preferences.ARUserPreferences.getUserPreferences(Unknown
Source)
at com.remedy.arsys.stubs.SessionData.<init>(Unknown Source)
at com.remedy.arsys.stubs.SessionData.<init>(Unknown Source)
at com.remedy.arsys.stubs.SessionData.<init>(Unknown Source)
at
com.remedy.arsys.share.Cache$ServerReaperSessionData.<init>(Unknown Source)
at com.remedy.arsys.share.Cache$ServerReaper$1.run(Unknown
Source)
This is following by a bunch of "The specified container does not exist" errors.
Has anyone encountered this and how to get past?
Scott A. Myers
Compass Group
2400 Yorkmont Road
Charlotte, NC 28217
Phone - (704) 328-7758
Fax - (704) 295-5615
This email is subject to certain disclaimers, which may be reviewed via the
following link. http://compass-usa.com/Pages/Disclaimer.aspx
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
