My advice is, don't do it - the customer doesn't realize what they're
asking for.

We actually persuaded business away from going down this direction for
7.6.04 - it creates too many headaches. At least in 7.6.04 and beyond it
will create overlays.

 

I can understand if this was forward facing to external customers then
you would want to use your own branding, but if this is just for
internal use then what is the point - you're just adding to your support
and maintenance costs going forward.

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/>  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Hari Vishwakarma
Sent: Tuesday, April 17, 2012 3:40 PM
To: [email protected]
Subject: Re: Logo Branding in Remedy

 

** Hi,

As per the suggestions, using developer studio,i found currently we have
more than 400+ images, if as per my requirement like branding of my
company logo instead of BMC logo, then shall i go for modifications for
each & every images & modified the existing images(like embed the new
image with the old one) or create a new image, & this new image will be
automatically referenced in the existing forms.

Also, is it necessary to do the branding of BMC core forms, and will
that affect the definition of any forms and one more thing, if i changes
or removes the dimensions of the logo(label), will that affect the form
definition.

Please suggest.

Regards

Hari

On Tue, Apr 17, 2012 at 6:42 AM, Joe Martin D'Souza <[email protected]>
wrote:

** 

There you go.. then you are good to go..

 

I am beginning to loose track of what changed in what version - also
it's a combination of growing old and forgetful :-)

 

Joe

 

From: Mahesh <mailto:[email protected]>  

Sent: Monday, April 16, 2012 6:57 PM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Re: Logo Branding in Remedy

 

** 

The object type "Image" is available on ARS 7.5 and above. 

 

Skins Feature is available on ARS 7.6.03 and above.

 

Thanks

Mahesh

On Mon, Apr 16, 2012 at 3:17 PM, Joe Martin D'Souza <[email protected]>
wrote:

** 

I do not recall offhand if 7.5 supported this - I'm currently on 7.6.03,
and this is where I see it.. see attached screenshot..

 

Double click on any of the image objects that you want to modify..

 

Joe

 

PS: I attempted to send you a screen shot twice but my postings got
rejected so watch for my email sent to you offline for a screenshot...

 

From: Hari Vishwakarma <mailto:[email protected]>  

Sent: Monday, April 16, 2012 3:47 PM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Re: Logo Branding in Remedy

 

** Hi Joe,

Currently my Remedy environment is ARS 7.5.004 and ITSM Apps 7.6.001.
Joe,can u guide me how to reach to images.what is that central place
called.Also, i observed there are 5-6 logos which needs to be changed,
so which path should i follow to reach there. What is that central place
called, is there any link readily available in Remedy, form name
available in Remedy for replacing logos.

Please suggest.

Thanks & Regards
Hari



On Tue, Apr 17, 2012 at 12:50 AM, Joe Martin D'Souza <[email protected]>
wrote:

** 

 

Hari,

 

You didn't say which version..

 

If you are on the latest versions, You change it at one central place
'Images' and the logos in the forms are referenced from this. One change
affects all the forms on which that image is referenced. You will see a
new modified date on the form as soon as you change the image that is
associated with that form.

 

You may want to do it during non production hours as this will cause a
massive definition change.

 

Joe

 

 

From: Hari Vishwakarma <mailto:[email protected]>  

Sent: Monday, April 16, 2012 3:04 PM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Logo Branding in Remedy

 

** Hi AIl, 



I have an query with respect to Logo branding in Remedy.I have an
requirement of branding my customized Remedy ITSM suite by replacing the
BMC logo with my company logo wherever needed.

My current Remedy platform is ARS 7.5.04 and ITSM apps 7.6.001, database
used is SQL server 2005
I gone through all the forms available in Remedy along with
customization and i found there are more than 2800+ forms.
I have certain concerns which are as follows:
1. We are using all ITSM apps, and our system is in production, so my
management wants me to change all BMC logo with our company logo.
2. Users are accessing Remedy, so my first task is to change the user
facing forms with BMC logo with my company logo. So, can any one suggest
what approach should i follow to achieve the target.Changing logo in all
forms will be a tiring job like going through each & every form and
changing the logo. Is there any other option of achieving this by any
other way.
3.What precautions should i take in terms of bulk changing the logo &
How, if possible.
4.Dimension of logo matters or the system take the logo in its defined
format by its own.

Also if i proceed with application wise like IM,PM,CM,SLM,Assets, then
which forms should i consider like regular form, view form,vendor
form,display only form,join form,core forms,etc.

If anybody had worked in the past or currently working, please share
your valuable suggestions.


-- 
Best Regards, 

Hari 
E-mail:- [email protected]

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 




-- 
Best Regards, 

Hari shankar Vishwakarma
Mobile:- +91-9833675872 <tel:%2B91-9833675872> 
E-mail:- [email protected]

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 




-- 
Best Regards, 

Hari shankar Vishwakarma
Mobile:- +91-9833675872
E-mail:- [email protected]
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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