Or compromise.. do only user facing forms and let the admins & developers see 
the BMC branding.. who cares about what the admins & developers see? It’s the 
users (especially the management type users) that usually pick on branding 
especially if the ARS is a part of the intranet applications....

Joe

From: Goodall, Andrew C 
Sent: Tuesday, April 17, 2012 4:44 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected] 
Subject: Re: Logo Branding in Remedy

** 
My advice is, don’t do it – the customer doesn’t realize what they’re asking 
for.

We actually persuaded business away from going down this direction for 7.6.04 – 
it creates too many headaches. At least in 7.6.04 and beyond it will create 
overlays.

 

I can understand if this was forward facing to external customers then you 
would want to use your own branding, but if this is just for internal use then 
what is the point – you’re just adding to your support and maintenance costs 
going forward.

 

Regards,

 

Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Hari Vishwakarma
Sent: Tuesday, April 17, 2012 3:40 PM
To: [email protected]
Subject: Re: Logo Branding in Remedy

 

** Hi,

As per the suggestions, using developer studio,i found currently we have more 
than 400+ images, if as per my requirement like branding of my company logo 
instead of BMC logo, then shall i go for modifications for each & every images 
& modified the existing images(like embed the new image with the old one) or 
create a new image, & this new image will be automatically referenced in the 
existing forms.

Also, is it necessary to do the branding of BMC core forms, and will that 
affect the definition of any forms and one more thing, if i changes or removes 
the dimensions of the logo(label), will that affect the form definition.

Please suggest.

Regards

Hari

On Tue, Apr 17, 2012 at 6:42 AM, Joe Martin D'Souza <[email protected]> wrote:

** 

There you go.. then you are good to go..

 

I am beginning to loose track of what changed in what version – also it’s a 
combination of growing old and forgetful :-)

 

Joe

 

From: Mahesh 

Sent: Monday, April 16, 2012 6:57 PM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Re: Logo Branding in Remedy

 

** 

The object type "Image" is available on ARS 7.5 and above. 

 

Skins Feature is available on ARS 7.6.03 and above.

 

Thanks

Mahesh

On Mon, Apr 16, 2012 at 3:17 PM, Joe Martin D'Souza <[email protected]> wrote:

** 

I do not recall offhand if 7.5 supported this – I’m currently on 7.6.03, and 
this is where I see it.. see attached screenshot..

 

Double click on any of the image objects that you want to modify..

 

Joe

 

PS: I attempted to send you a screen shot twice but my postings got rejected so 
watch for my email sent to you offline for a screenshot...

 

From: Hari Vishwakarma 

Sent: Monday, April 16, 2012 3:47 PM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Re: Logo Branding in Remedy

 

** Hi Joe,

Currently my Remedy environment is ARS 7.5.004 and ITSM Apps 7.6.001.
Joe,can u guide me how to reach to images.what is that central place 
called.Also, i observed there are 5-6 logos which needs to be changed, so which 
path should i follow to reach there. What is that central place called, is 
there any link readily available in Remedy, form name available in Remedy for 
replacing logos.

Please suggest.

Thanks & Regards
Hari



On Tue, Apr 17, 2012 at 12:50 AM, Joe Martin D'Souza <[email protected]> wrote:

** 

 

Hari,

 

You didn’t say which version..

 

If you are on the latest versions, You change it at one central place ‘Images’ 
and the logos in the forms are referenced from this. One change affects all the 
forms on which that image is referenced. You will see a new modified date on 
the form as soon as you change the image that is associated with that form.

 

You may want to do it during non production hours as this will cause a massive 
definition change.

 

Joe

 

 

From: Hari Vishwakarma 

Sent: Monday, April 16, 2012 3:04 PM

Newsgroups: public.remedy.arsystem.general

To: [email protected] 

Subject: Logo Branding in Remedy

 

** Hi AIl, 



I have an query with respect to Logo branding in Remedy.I have an requirement 
of branding my customized Remedy ITSM suite by replacing the BMC logo with my 
company logo wherever needed.

My current Remedy platform is ARS 7.5.04 and ITSM apps 7.6.001, database used 
is SQL server 2005
I gone through all the forms available in Remedy along with customization and i 
found there are more than 2800+ forms.
I have certain concerns which are as follows:
1. We are using all ITSM apps, and our system is in production, so my 
management wants me to change all BMC logo with our company logo.
2. Users are accessing Remedy, so my first task is to change the user facing 
forms with BMC logo with my company logo. So, can any one suggest what approach 
should i follow to achieve the target.Changing logo in all forms will be a 
tiring job like going through each & every form and changing the logo. Is there 
any other option of achieving this by any other way.
3.What precautions should i take in terms of bulk changing the logo & How, if 
possible.
4.Dimension of logo matters or the system take the logo in its defined format 
by its own.

Also if i proceed with application wise like IM,PM,CM,SLM,Assets, then which 
forms should i consider like regular form, view form,vendor form,display only 
form,join form,core forms,etc.

If anybody had worked in the past or currently working, please share your 
valuable suggestions.


-- 
Best Regards, 

Hari 
E-mail:- [email protected]

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 




-- 
Best Regards, 

Hari shankar Vishwakarma
Mobile:- +91-9833675872
E-mail:- [email protected]

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 




-- 
Best Regards, 

Hari shankar Vishwakarma
Mobile:- +91-9833675872
E-mail:- [email protected]
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


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