Did you recache the mid tier after creating that group and role? Joe
From: Marek B. Sent: Friday, April 20, 2012 9:47 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Setting the 112 field with a flow ** Hi, I'm dynamically setting permission to the record. User fires a workflow and sets the 112 field with the custom role name. In my application role name = group name. So I'm able to see that entry in database as: ;-1234567890; Also I can see it in the 112 field as : Role Name Request ID has permissions: Submitter and Role Name The weird situation is that a user which is assigned the role is able to see that request only from WUT client. Any web based client keeps on saying " No matching request (or no permission to requests) ..." Why the user can easily access that request from Windows Client and it's not accessible form web? Any help would be appreciated. Marek _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"