Sounds like a bug to me too - after all, the row level access control should be enforced at the server, not through the clients
Dave David Sanders Solution Architect Enterprise Service Suite @ Work / e-ServiceSuite tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> http://www.e-servicesuite.co.uk <http://www.e-servicesuite.co.uk/> <http://e-servicesuite.com/> Description: cid:image001.gif@01CCE023.38E7E320 ITIL - SaaS - On Premise From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: 20 April 2012 21:51 To: arslist@ARSLIST.ORG Subject: Re: Setting the 112 field with a flow ** If it works on the WUT and not on the web and if you are certain your Mid-Tier recache has completed and worked, this sounds like a bug to me.. Did you contact BMC Support? What did they have to say about it. Joe From: John Atherly <mailto:john.athe...@schneider-electric.com> Sent: Friday, April 20, 2012 4:03 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Setting the 112 field with a flow ** On mine yes I even deleted Tomcats tempoary cache files then restarted Tomcat and cleared out my PC cache. I could see other changes to the form so the recache worked. ____________________________________________________________________________ _________ John Atherly | APC by Schneider Electric | Information, Process & Organization (IPO) | Remedy Administrator / Developer Phone: +305-266-5005 ext. 237 | Email: <mailto:%20john.athe...@apcc.com> john.athe...@apcc.com | Site: <http://www.apc.com/> www.apc.com/ | Address: 703 Waterford Way, Suit 850, Miami, FL 33126 USA *** Please consider the environment before printing this e-mail "Joe Martin D'Souza" <jdso...@shyle.net> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 04/20/2012 03:57 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Setting the 112 field with a flow ** Did you recache the mid tier after creating that group and role? Joe From: <mailto:mare...@gmail.com> Marek B. Sent: Friday, April 20, 2012 9:47 AM Newsgroups: public.remedy.arsystem.general To: <mailto:arslist@ARSLIST.ORG> arslist@ARSLIST.ORG Subject: Setting the 112 field with a flow ** Hi, I'm dynamically setting permission to the record. User fires a workflow and sets the 112 field with the custom role name. In my application role name = group name. So I'm able to see that entry in database as: ;-1234567890; Also I can see it in the 112 field as : Role Name Request ID has permissions: Submitter and Role Name The weird situation is that a user which is assigned the role is able to see that request only from WUT client. Any web based client keeps on saying " No matching request (or no permission to requests) ..." Why the user can easily access that request from Windows Client and it's not accessible form web? Any help would be appreciated. Marek _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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