ITSM Suite 7.6.04 is designed for use with 1280x1024 screen resolution - i.e. 
the layout was designed with that resolution in mind.

-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

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From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Goodall, Andrew C
Sent: Monday, April 23, 2012 1:41 PM
To: [email protected]
Subject: ITSM 7.6.04 minimum screen resolution

**

Does anybody know the minimum recommend screen resolution for ITSM web client 
use?

1024x768 used to be an old standard, but even with that you have left to right 
scrolling in ITSM forms. I'm particularly concerned with the incident, change, 
problem record forms for display and create purposes.

I've searched doc (compat. guides, user guides, install guides) but unable to 
find a reference.

I ask, because I can see the ITSM BP views will grow and expand to fit screen, 
but it does not good for me to add custom data tables / fields, etc... that go 
beyond min resolution to avoid a lot of left to right scrolling.


Regards,

Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com 
<http://www.jcp.com/>

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