ITSM Suite 7.6.04 is designed for use with 1280x1024 screen resolution - i.e. the layout was designed with that resolution in mind.
-David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Goodall, Andrew C Sent: Monday, April 23, 2012 1:41 PM To: [email protected] Subject: ITSM 7.6.04 minimum screen resolution ** Does anybody know the minimum recommend screen resolution for ITSM web client use? 1024x768 used to be an old standard, but even with that you have left to right scrolling in ITSM forms. I'm particularly concerned with the incident, change, problem record forms for display and create purposes. I've searched doc (compat. guides, user guides, install guides) but unable to find a reference. I ask, because I can see the ITSM BP views will grow and expand to fit screen, but it does not good for me to add custom data tables / fields, etc... that go beyond min resolution to avoid a lot of left to right scrolling. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

