I used the Dev Studio of the same version as the AR Server to create that field and make changes to it .. I am on 7.6.03 (no patch). My WUT and Dev Studio too are on the same version no patch.
I’m going to try to attempt to attach 5 screen shots and hope they make it through to the list. I’ll also take the liberty to email them to you Doug, and Jason Miller and Keith Sinclair, as I am expecting the attachments to not make it to the list.. The property on the dev studio is un-editable once set to edit masked.. however it’s the behavior of the field both on the dev studio as well as the WUT that is a concern.... Hopefully the screen shots will help explain what words may not explain that clearly.. Find 5 screen shots attached in a zip file called Bug.zip EditMask01.gif This is where I attempted to create a character field of length 20 with some Default value “New Field Edit Mask” on it. The Expand Box as you can see at the time of creation is Default, and the Display Type is Edit... Notice the default value on the field as well as the non existence of an expand box.. With all these settings I saved the form.. The field got created..... EditMask02.gif Here is where I changed the Display Type to Edit Masked and immediately as Jason pointed out on the list, the Expand Box gets grayed out, and its value changes to Hide. Also notice the field on the Dev Studio, where the default value gets masked to asterix’s.. Also notice that there is no Expand Box... So far very good.... EditMask03.gif Here is where things start to get ugly.. I changed the length of the field from 20 to 255. Notice that the Expand Box attribute is still grayed out. And that its value is Hide. Great (just as what Jason said about 7.6.04)... But take a look on the left hand side. There is an ‘invisible’ expand box on the field on the dev studio itself.. I’m kind that way, and that doesn’t bother me really as it appears like the field is still masking its contents with all asterix’s which is all I want – I don’t really care whether or not the Expand Box shows despite it being set to Hide and its attribute grayed.... I saved these settings.. With the settings saved with the field length at 255, lets look at what we see on the WUT... EditMask04.gif When the focus is on another field, things look ‘almost’ good on the field that has its Edit Mask attribute turned on.. So long as the focus is not on the Edit Masked field..... I say ‘almost’ because you already see the first signs of trouble. The expand box is clearly visible... EditMask05.gif Here you can see that the moment the focus is on the edit mask field, I can see the text as clear text. The mask disappears.. I haven’t yet tested this on the web as I just noticed this like 5 minutes before posting to the list. Cheers Joe PS: On my first attempt, the attachments didn’t get through.. and it rejected my posting.. so attempting it without attachments and if you are interested in the attachments to make sense of this email. please request them from me and I will be more than happy to send.... From: Sinclair, Keith Sent: Monday, April 23, 2012 3:33 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: I think I just found a sweet bug on character fields that are Edit Masked... ** Hey Joe, I, too, was unable to reproduce this and I’m on ARS 7.6.3 build 001, Client tool 7.6.4 Sp3. Keith From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jason Miller Sent: Monday, April 23, 2012 1:58 PM To: [email protected] Subject: Re: I think I just found a sweet bug on character fields that are Edit Masked... ** Hi Joe, 7.6.04 SP2 I was not able to reproduce this. I never saw the see unmasked text. One difference it appears between version; I was not able to show the Expand Box on a field that is set to Edit Masked. The Expand Box option is read only once the Display Type is set to Edit Masked. If I set the Expand Box to Show before setting Display Type = Edit Masked the Expand Box is automatically set to Hide once set Edit Masked. Jason On Mon, Apr 23, 2012 at 9:17 AM, Joe Martin D'Souza <[email protected]> wrote: ** Would someone be kind enough to verify this before I report it? I am on ARS 7.6.03. Create a Character field of length 30 or so (less than the length that enables the Expand Box by default which is 69 I think..). Assign the display property of Edit Masked to it.. Try it out, on the WUT and or the MT and it should work ok.. Change the length of this field to a length that the Expand box gets enabled automatically. I changed mine to 254 or 255 – I don’t recall the exact.. Test that field out on the WUT (haven’t tested on web yet.) When typing in the contents it is masked... Tab out of the field and tab back in and you can see the text in clear text.. I know that an Edit Masked field just masks the characters of a field. It does not actually encrypt its contents – so I have no confusion about that.. Just putting that out there.... Does this happen for you guys too? If so, what version(s) are you’ll on?? I’ll report it to BMC after I verify this is a consistent problem.. Joe _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
