Dan, If you go to Custom Config on the App Admin console, click SRM, go to Advanced, and then Application Settings, there is a field for the Mid Tier Path. Is this correct on your system or still referencing the old path?
On Wed, Apr 25, 2012 at 10:42 AM, Dan <[email protected]> wrote: > ** We are currently on a Windows 2008 server running SQL for the datbase > AR Server is 7.6.04 as well as ITSM, CMDB and SRM. > > We did an accelerated upgrade from a 7.0 system by copying the database > over and then installing 7.6.04 over it and then running overlays and > such. Everything is working well and we have had minimal issues. we > recently found one though. On the old server it was in a server group and > the new one is not(yet). When we have an incident open and we try to click > on View Service Request link under Advanced Functions we get an error that > says that a failure occurred because the name of the server (our old > servername) is not in the list of valid mid tier servers. > It seems like there is a reference to the old server group somewhere that > is trying to be referenced. Any ideas? I will be running some logs on > active links and such to see if I can pinpoint where it is reference it. > > P.S. this system is classified so it is not real easy for me to provide > you with logs. > > thanks > > Dan > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- *Tauf Chowdhury * _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
