Yes that is correct with our new server.

One thing is that the old server/database was in a server group and the new
one is not in a server group.  It looks like it is trying to get to the
servername from the old servergroup.

On Wed, Apr 25, 2012 at 10:46 AM, Tauf Chowdhury <[email protected]> wrote:

> **
> Dan,
> If you go to Custom Config on the App Admin console, click SRM, go to
> Advanced, and then Application Settings, there is a field for the Mid Tier
> Path. Is this correct on your system or still referencing the old path?
>
> On Wed, Apr 25, 2012 at 10:42 AM, Dan <[email protected]>wrote:
>
>> ** We are currently on a Windows 2008 server running SQL for the datbase
>> AR Server is 7.6.04 as well as ITSM, CMDB and SRM.
>>
>> We did an accelerated upgrade from a 7.0 system by copying the database
>> over and then installing 7.6.04 over it and then running overlays and
>> such.  Everything is working well and we have had minimal issues.  we
>> recently found one though.  On the old server it was in a server group and
>> the new one is not(yet).  When we have an incident open and we try to click
>> on View Service Request link under Advanced Functions we get an error that
>> says that a failure occurred because the name of the server (our old
>> servername) is not in the list of valid mid tier servers.
>> It seems like there is a reference to the old server group somewhere that
>> is trying to be referenced.   Any ideas?  I will be running some logs on
>> active links and such to see if I can pinpoint where it is reference it.
>>
>> P.S.  this system is classified so it is not real easy for me to provide
>> you with logs.
>>
>> thanks
>>
>> Dan
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
>
>
> --
> *Tauf Chowdhury
>
> *
>  _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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