S Test, The short answer is 'no'. One of the benefits of support is being able to do this...one of the disadvantages is you can't. To do this move to new hardware, the only way I can think of would be to do a MACD spoof on the new hardware (assuming you are on windows of course)....
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of S Test Sent: Wednesday, April 25, 2012 9:52 AM To: [email protected] Subject: remedy license We are on ARS 6.3 and customer support module with one prod and development environment. We don't have support contract with remedy so I can't ask this question to remedy support. We need to transfer our licenses from existing system to the new system. Can remedy support help us with transfer of licenses with one time fee? How can we do this without remedy support? Any insight on this will be helpful. Thanks. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
