I know a company that had this exact scenario and from what I understand did work with BMC support for a one-time fee to convert the licenses, but they had gotten that in writing from BMC before dropping support. The only way to do it would be in coordination with BMC support.
----- Original Message ----- From: "S Test" <[email protected]> To: [email protected] Sent: Wednesday, April 25, 2012 11:51:39 AM Subject: remedy license We are on ARS 6.3 and customer support module with one prod and development environment. We don't have support contract with remedy so I can't ask this question to remedy support. We need to transfer our licenses from existing system to the new system. Can remedy support help us with transfer of licenses with one time fee? How can we do this without remedy support? Any insight on this will be helpful. Thanks. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
