I am doing some cleanup of sub categories in the SRM console. We have a
Category called, "IT Services" and underneath that main category there's
a sub category called "Telecom and Wireless Services".
When you drill down to the "Telecom and Wireless Services" menu you see
the following level 3 categories:
But when I attempt to search these level 3 categories in 1 of 2 forms
(shown below) I see some discrepancies?
Where else can I look or how do I get these forms to match up with each
other? I need to change some on the Main SRM console but can't see them
in any of the forms I have searched.
What we see on the SRM sub console.
Cat. 1 - IT Services
Cat. 2 - Telecomm and Wireless Services
Cat. 3 - Desktop Phone
Cat. 3 - Cell Phone
Cat. 3 - Fax line
Cat. 3 - Aircard
Cat. 3 - Accessories
Cat. 3 - Wireless
Cat. 3 - Voice mail
What I see in the SRM:NamviationalCategorySelfJoin &
SRM:Navigational Category forms:
Cat. 1 - IT Services
Cat. 2 - Telecomm and Wireless Services
Cat. 3 - Cell Phone
Cat. 3 - PDA (Blackberry)
Cat. 3 - Aircard
Cat. 3 - Desktop Phone
Cat. 3 - Fax
Cat. 3 - Accessories
Larry B.
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