Another approach may be to create a filter running against the People form that fires on Create and Modify. The filter should PUSH 'License Type'(not sure what the actual or DB name is) to similar newly created custom fields on the User Preference form. Create an additional filter to run against the User Preference to fire on Create and Modify to do a SET fields action on the Home Page field. IF the license is Read, the value set would be "Requestor Console"and ELSE, it would be set to "Home Page".
This would make the Home Page setting dynamic in the event that the license type changes in the future. You would also have to do a Modify All action on the People form to set the Home Page the first time. You can trigger the change flag on the people form by selecting all and making a redundant change to an unused field and undoing the change and saving. That should trigger the workflow. Tread Carefully seeing as these are core forms. Hope this helps. ________________________________ From: "Pierson, Shawn" <[email protected]> To: [email protected] Sent: Thursday, May 24, 2012 9:10:07 AM Subject: Re: Requester Console in Home Page. Something that I have is a custom webpage on my MidTier that redirects based on which incoming DNS host name the user is coming from (options are "remedy" or the physical server hostname for I.T. staff or "help" for end users. I think I got this from someone on the ARSList but I forgot who so I can't give proper credit. Basically, set the index.html or whatever file is first loaded when someone goes to your server with something like this: <?xml version="1.0" encoding="ISO-8859-1"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd";> <html xmlns="http://www.w3.org/1999/xhtml"; xml:lang="en" lang="en"> <%@ page session="false" %> <% String redirectURL = "http://"+request.getHeader("host")+"/arsys/home"; //default redirect to default Mid Tier server if (request.getHeader("host").equals("help")) {//redirect to SRM redirectURL = "http://"+request.getHeader("host")+"/arsys/forms/<remedyappservernamegoeshere>/SRS%3AServiceRequestConsole/enduser"; } else if (request.getHeader("host").equals("remedy")) { redirectURL = "http://"+request.getHeader("host")+"/arsys/home"; } response.sendRedirect(redirectURL); %> </html> Thanks, Shawn Pierson Remedy Developer | Energy Transfer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [email protected] Sent: Thursday, May 24, 2012 4:13 AM To: [email protected] Subject: Requester Console in Home Page. Hi All, i would like to display directly the 'Requester Console' for my user requesters ! is it possible ? How do ? thx Peter _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
