Re: ARERR [8966] Required XML element is missing from the XML mapping :

[Joe Martin D'Souza]

Fred,

I got no remote access or I would have done it right now.. I think we are on 
debug level though.. I'll check tomorrow and let you know if we weren't on 
debug and if setting it to that does end up writing some content to it..

Thanks for the suggestion to up the log level to debug....

Joe

-----Original Message----- 
From: Grooms, Frederick W
Sent: Thursday, May 24, 2012 11:36 PM Newsgroups: 
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: ARERR [8966] Required XML element is missing from the XML 
mapping :

Not exactly that error but similar.   What do you have in the 
pluginsvr/log4j_pluginsvr.xml file for the level value?

Set your level to debug and bounce the java pluginsvr.  That will give you 
the most info.

       <logger name="com.bmc.arsys.pluginsvr">
               <level  value="debug" />
               <appender-ref ref="PluginLog" />
       </logger>
       <logger name="com.bmc.arsys.api">
               <level  value="debug" />
               <appender-ref ref="PluginLog" />
       </logger>
       <logger name="com.bmc.arsys.utils">
               <level  value="debug" />
               <appender-ref ref="PluginLog" />
       </logger>

       <root>
               <priority value ="debug" />
               <appender-ref ref="PluginLog" />
       </root>

Also make sure your PluginLog File is a unique filename not used by any 
other log.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, May 24, 2012 5:08 PM
To: arslist@ARSLIST.ORG
Subject: ARERR [8966] Required XML element is missing from the XML mapping : 
<encountered: element, expected: fieldMapping>

**

Has anyone encountered an error similar to this when consuming a web 
service?

When testing a filter that contains the web service, it does not even hit 
the java plugin as none of the arjava log get updated at the time of the 
error.

I am on ARS 7.6.03

Joe

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