Hi,
To fix the license issue pointed at by Fred, you can actually apply the
server license key of ALL your servers to the one you are copying from.
They wont interfere, and the server you copy to will pick up its own
license key.
Another thing to take care of is the AR System Email Mailbox Configuration
form. You might want to redirect the Email Engine so that it does not
"steal" emails supposed to be read from another server.
The AR System User Preferences form also contains server specific data,
and you might want to update some fields, or even skip that form entirely.
...
While doing a database copy can be good to set up an identical server to
start with, it is not really good for going Dev -> Test -> Production. You
would not want to overwrite the incident data on your production server,
right!?
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> You didn't specify your database...
> For Prod to Test I would recommend doing a database backup/restore (Save
> your license info first). This has the advantage of even syncing your
> table numbers.
>
> Fred
>
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Benz, Michael
> Sent: Wednesday, July 04, 2012 6:50 PM
> To: [email protected]
> Subject: Migrating Remedy Data
>
> **
> Hello World!
>
> Looking for some advice on migrating Data but first a little background
>
> We have 3 AR Servers: DEV, Test and Prod
>
> Now "Usually" for any changes, they are created in dev, moved to test,
> then moved to Prod. But because of laziness and human error, all the
> servers are out of sync!
>
> So my question is, what's the best was to sync them all back up! There are
> to movements we'd like to see happen.
>
> 1. ALL data moved from PROD to Test
>
> 2. Only object data moved from prod to Dev
> I've heard of BMC Migrator, but I've also heard it's not that great
> Any advice is greatly appreciated
>
> Regards,
>
> Michael Benz
> Service Desk Analyst
> Holcim Australia Shared Services
> 18 Little Cribb Street, Milton QLD 4064
> Phone: +61 7 3364 2752
> For any IT Issues, please call 07 3364 2811
> www.holcim.com.au<http://www.holcim.com.au/>
>
>
>
>
> _______________________________________________________________________________
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