Hi Ali, Apologies for the late response, I was on vacation.
You have to install the Stylish plugin for Firefox, and add that as a script (essentially Stylish allows you to add to the CSS for a site or page). Don't forget to change the domain to match your server/balancer's name. If you're looking for a system-wide fix, you'd have to edit the Remedy CSS file(s) directly on the mid-tier. Thanks, Jon _____________________________________________________ Jon Slaven | Amway | 616-787-7132 | [email protected] From: ali_md <[email protected]> To: [email protected] Date: 06/29/2012 10:35 AM Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields on INC form Sent by: "Action Request System discussion list(ARSList)" <[email protected]> Jon Are you able to view the text beyond the visible text area (when you type in characters more than the visible text area) ? Also, in what file (or individual forms) did you make this change? Thanks Ali Jon Slaven wrote: > > I installed the Stylish plugin and added this as a script, seems to work > pretty well in the meantime. > > @-moz-document domain("remedy76.intranet.local") { > textarea.text,div.text,textarea.Editor{ overflow-x:hidden ! important; } } > > (Based on the workaround Tim posted earlier) > > That black screen is particularly jarring though... > > Thanks, > Jon > _____________________________________________________ > Jon Slaven | Amway | 616-787-7132 | [email protected] > > > > From: Tommy Morris <[email protected]> > To: [email protected] > Date: 06/22/2012 03:46 PM > Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character > Fields on INC form > Sent by: "Action Request System discussion list(ARSList)" > <[email protected]> > > > > ** > They probably have a disclaimer buried in the EULA concerning strobe > induced seizures. > > From: Action Request System discussion list(ARSList) [ > mailto:[email protected]] On Behalf Of strauss > Sent: Friday, June 22, 2012 2:36 PM > To: [email protected] > Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields > on INC form > > ** > Thanks for the tip; we had to open an issue on this problem, and on the > violently BLACK screen that now appears behind any pop-up or dialog in the > mid-tier if using FFv13. That is #SW00432310 according to BMC. I wonder > if Mozilla can be held liable for epileptic seizures or optical migraines > induced by this new misbehavior? > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Timothy Powell > Sent: Monday, June 18, 2012 7:28 AM > To: [email protected] > Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields > on INC form > > ** > We have a support ticket open on this as well. Our specialist tells me > it’s a CSS issue and how the CSS interacts with FFv13. Defect #SW00432406 > logged for it. > > Another note. > Once you are able to successfully downgrade to FFv12, don’t forget to go > into your FF option menu (Tools/Options/Advanced/Update) and change the > Update option from automatic to Check and Notify Me or Never. If you > don’t, it will auto-update itself back to v13 in short order. > > For those of you that can’t downgrade to FFv12 due to company polices, > etc., there is a workaround* that will let you use FFv13. See attached. > > *No guarantees on the workaround and I cannot offer any more info on it. > This came from BMC and I have not played with it or tested it personally. > > Tim > > From: Action Request System discussion list(ARSList) [ > mailto:[email protected]] On Behalf Of Peters, Ron > Sent: Friday, June 08, 2012 2:26 PM > To: [email protected] > Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields > on INC form > > ** > Pardon my ignorance. I understand the issue being seen in the screenshot > that was provided and rolling back to 12 seems to be the right > work-around. I really appreciate the heads-up. > > The question I have is this. What should the browser do if “you enter data > that is one character longer than the data displayed in the field length”? > It seems like text fields have always either wrapped text or added scroll > bars when the data is larger than the field. Maybe I’m confusing text > fields with character fields? > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Jase Brandon > Sent: Friday, June 08, 2012 11:09 AM > To: [email protected] > Subject: RESOLVED: Scroll Bar randomly appearing in Character Fields on > INC form > > ** Thanks David - and you are 100% correct. Reverting to Firefox 12 > completely resolved the issue. > > WARNING TO ALL - FIREFOX 13 Causes scroll bars to appear in char fields > when you enter data that is one character longer than the data displayed > in the field length. > > Thanks, > > Jase > On Fri, Jun 8, 2012 at 1:59 PM, David Durling <[email protected]> wrote: > ** > I’m told FF 14 beta has the issue, too. > > David D. > > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Jase Brandon > Sent: Friday, June 08, 2012 1:59 PM > To: [email protected] > Subject: Re: Scroll Bar randomly appearing in Character Fields on INC form > > ** Hi David - EXACTLY! FF13 is causing the issue. I'm going to try to > download FF 12 during the interim and see if that helps. > > Thanks, > > Jase > On Fri, Jun 8, 2012 at 1:54 PM, David Durling <[email protected]> wrote: > ** > Firefox 13.0 was recently released, and that’s where we’re seeing it > (image attached). Is that what you’re experiencing? > > We are on ARS 7.5 patch 007, and were going to try patch 008 to see if it > fixes it. > > David Durling > University of Georgia > > > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Jase Brandon > Sent: Friday, June 08, 2012 1:48 PM > To: [email protected] > Subject: Scroll Bar randomly appearing in Character Fields on INC form > > ** Hello All, > > 7.6.04 SP2 > Windows > > Today we are having a very strange issue that I've never seen before in > 7.6.04 SP2. Scroll Bars are appearing randomly in the 'Summary' field on > the Incident form... and in one other custom field we added on the INC > form. > The only trend I've noticed is that if you enter data in that field... as > soon as the data length exceeds the keystrokes DISPLAYED in the field, the > scroll bar appears. Ex. Summary is a 0 length char field in our > environment, but... 33 chars are displayed in the field unless you expend > the select box. When I add the 34th keystroke... BAM.. Scrollbar > appears.... has anyone else seen this? I am beyond perplexed. I've flushed > the web cache which seemed to help for a few mins, but then the issue > returns immediately. > We've made no changes to these forms in months and this just started > happening today. Thoughts? Ideas? Thanks in advance to all. > > Thanks, > > Jase > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > -- View this message in context: http://old.nabble.com/RESOLVED%3A-Scroll-Bar-randomly-appearing-in-Character-Fields-on-INC-form-tp33983120p34091731.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
