Thank you all, Stylish plugin is good, but I believe there is the same limitation for this too -> the scroll bar is now gone but unable to view the characters (or cursor) when I type more than the visible text area.
Thanks Ali Jon Slaven wrote: > > I had issues with the vertical scroll bar not appearing when it needed to > when I used "overflow: hidden", which is why I went with "overflow-x: > hidden" instead. > > Thanks, > Jon > _____________________________________________________ > Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com > > > > From: strauss <stra...@unt.edu> > To: arslist@ARSLIST.ORG > Date: 07/05/2012 11:07 AM > Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character > Fields on INC form > Sent by: "Action Request System discussion list(ARSList)" > <arslist@ARSLIST.ORG> > > > > ** > Support did give us a fix to apply directly to the ARSystem.css file on > each mid-tier: > ---------------------------------------------------------------------- > > /* Workaround for firefox issue where a horizontal scrollbar appears > inside a text field */ > textarea.sr { > padding-bottom:3px; > } > > The simplest way to fix this would just be to add the "overflow:hidden" to > this block in the css file. > > Modify the /resources/moz/stylesheets/ARSystem.css as follows: > > /* Workaround for firefox issue where a horizontal scrollbar appears > inside a text field */ > textarea.sr { > padding-bottom:3px; > overflow:hidden; > } > > Please flush the browser and tomcat cache after making the changes and > perform the test. > ----------------------------------------------------------------------- > > In fact, the browsers read the ARSystem.css file when logging in to a new > session and there was no need to flush the mid-tier cache. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > From: Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG] On Behalf Of Jon Slaven > Sent: Thursday, July 05, 2012 9:52 AM > To: arslist@ARSLIST.ORG > Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields > on INC form > > ** Hi Ali, > > Apologies for the late response, I was on vacation. > > You have to install the Stylish plugin for Firefox, and add that as a > script (essentially Stylish allows you to add to the CSS for a site or > page). Don't forget to change the domain to match your server/balancer's > name. > > If you're looking for a system-wide fix, you'd have to edit the Remedy CSS > file(s) directly on the mid-tier. > > > Thanks, > Jon > _____________________________________________________ > Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com > > > > From: ali_md <feru....@gmail.com> > To: arslist@ARSLIST.ORG > Date: 06/29/2012 10:35 AM > Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character > Fields on INC form > Sent by: "Action Request System discussion list(ARSList)" < > arslist@ARSLIST.ORG> > > > > > Jon > > Are you able to view the text beyond the visible text area (when you type > in > characters more than the visible text area) ? > > Also, in what file (or individual forms) did you make this change? > > Thanks > Ali > > > Jon Slaven wrote: >> >> I installed the Stylish plugin and added this as a script, seems to work > >> pretty well in the meantime. >> >> @-moz-document domain("remedy76.intranet.local") { >> textarea.text,div.text,textarea.Editor{ overflow-x:hidden ! important; } > } >> >> (Based on the workaround Tim posted earlier) >> >> That black screen is particularly jarring though... >> >> Thanks, >> Jon >> _____________________________________________________ >> Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com >> >> >> >> From: Tommy Morris <tommy.mor...@pinebreeze.com> >> To: arslist@ARSLIST.ORG >> Date: 06/22/2012 03:46 PM >> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character > >> Fields on INC form >> Sent by: "Action Request System discussion list(ARSList)" >> <arslist@ARSLIST.ORG> >> >> >> >> ** >> They probably have a disclaimer buried in the EULA concerning strobe >> induced seizures. >> >> From: Action Request System discussion list(ARSList) [ >> mailto:arslist@ARSLIST.ORG] On Behalf Of strauss >> Sent: Friday, June 22, 2012 2:36 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields > >> on INC form >> >> ** >> Thanks for the tip; we had to open an issue on this problem, and on the >> violently BLACK screen that now appears behind any pop-up or dialog in > the >> mid-tier if using FFv13. That is #SW00432310 according to BMC. I > wonder >> if Mozilla can be held liable for epileptic seizures or optical > migraines >> induced by this new misbehavior? >> >> Christopher Strauss, Ph.D. >> Call Tracking Administration Manager >> University of North Texas Computing & IT Center >> http://itsm.unt.edu/ >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Timothy Powell >> Sent: Monday, June 18, 2012 7:28 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields > >> on INC form >> >> ** >> We have a support ticket open on this as well. Our specialist tells me >> it’s a CSS issue and how the CSS interacts with FFv13. Defect > #SW00432406 >> logged for it. >> >> Another note. >> Once you are able to successfully downgrade to FFv12, don’t forget to go > >> into your FF option menu (Tools/Options/Advanced/Update) and change the >> Update option from automatic to Check and Notify Me or Never. If you >> don’t, it will auto-update itself back to v13 in short order. >> >> For those of you that can’t downgrade to FFv12 due to company polices, >> etc., there is a workaround* that will let you use FFv13. See attached. >> >> *No guarantees on the workaround and I cannot offer any more info on it. > >> This came from BMC and I have not played with it or tested it > personally. >> >> Tim >> >> From: Action Request System discussion list(ARSList) [ >> mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron >> Sent: Friday, June 08, 2012 2:26 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields > >> on INC form >> >> ** >> Pardon my ignorance. I understand the issue being seen in the screenshot > >> that was provided and rolling back to 12 seems to be the right >> work-around. I really appreciate the heads-up. >> >> The question I have is this. What should the browser do if “you enter > data >> that is one character longer than the data displayed in the field > length”? >> It seems like text fields have always either wrapped text or added > scroll >> bars when the data is larger than the field. Maybe I’m confusing text >> fields with character fields? >> >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Jase Brandon >> Sent: Friday, June 08, 2012 11:09 AM >> To: arslist@ARSLIST.ORG >> Subject: RESOLVED: Scroll Bar randomly appearing in Character Fields on >> INC form >> >> ** Thanks David - and you are 100% correct. Reverting to Firefox 12 >> completely resolved the issue. >> >> WARNING TO ALL - FIREFOX 13 Causes scroll bars to appear in char fields >> when you enter data that is one character longer than the data displayed > >> in the field length. >> >> Thanks, >> >> Jase >> On Fri, Jun 8, 2012 at 1:59 PM, David Durling <durl...@uga.edu> wrote: >> ** >> I’m told FF 14 beta has the issue, too. >> >> David D. >> >> From: Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] On Behalf Of Jase Brandon >> Sent: Friday, June 08, 2012 1:59 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: Scroll Bar randomly appearing in Character Fields on INC > form >> >> ** Hi David - EXACTLY! FF13 is causing the issue. I'm going to try to >> download FF 12 during the interim and see if that helps. >> >> Thanks, >> >> Jase >> On Fri, Jun 8, 2012 at 1:54 PM, David Durling <durl...@uga.edu> wrote: >> ** >> Firefox 13.0 was recently released, and that’s where we’re seeing it >> (image attached). Is that what you’re experiencing? >> >> We are on ARS 7.5 patch 007, and were going to try patch 008 to see if > it >> fixes it. >> >> David Durling >> University of Georgia >> >> >> From: Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] On Behalf Of Jase Brandon >> Sent: Friday, June 08, 2012 1:48 PM >> To: arslist@ARSLIST.ORG >> Subject: Scroll Bar randomly appearing in Character Fields on INC form >> >> ** Hello All, >> >> 7.6.04 SP2 >> Windows >> >> Today we are having a very strange issue that I've never seen before in >> 7.6.04 SP2. Scroll Bars are appearing randomly in the 'Summary' field on > >> the Incident form... and in one other custom field we added on the INC >> form. >> The only trend I've noticed is that if you enter data in that field... > as >> soon as the data length exceeds the keystrokes DISPLAYED in the field, > the >> scroll bar appears. Ex. Summary is a 0 length char field in our >> environment, but... 33 chars are displayed in the field unless you > expend >> the select box. When I add the 34th keystroke... BAM.. Scrollbar >> appears.... has anyone else seen this? I am beyond perplexed. I've > flushed >> the web cache which seemed to help for a few mins, but then the issue >> returns immediately. >> We've made no changes to these forms in months and this just started >> happening today. Thoughts? Ideas? Thanks in advance to all. >> >> Thanks, >> >> Jase >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> > _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> >> > > -- > View this message in context: > http://old.nabble.com/RESOLVED%3A-Scroll-Bar-randomly-appearing-in-Character-Fields-on-INC-form-tp33983120p34091731.html > > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > -- View this message in context: http://old.nabble.com/RESOLVED%3A-Scroll-Bar-randomly-appearing-in-Character-Fields-on-INC-form-tp33983120p34125334.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"