There should be a record in CTM:CFG-ApplicationPreferences where the Preferences for = NULL and the Inbox Preference Type = System Default. That should be the default settings for all users.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Phil Sent: Friday, July 06, 2012 7:25 AM To: [email protected] Subject: ITSM 7.6.04 Display Tasks in the Overview Console by default ** Hi, In ITSM 7.6.04 Tasks are only displayed in the Overview console if the user updates their Application Preferences to set Show Tasks to Yes, The application preference records only get created for a user when they modify thier application preference settings, are there global preference settings that can be updated to show tasks on the Overview console by default? Thanks Phil _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
