Oh c'mon Claire, here's all ya need to know about SRM in a few lines instead of 4.5 days: Step 1. Create Application Template Step 2. Create AOT Step 3. Create PDT Step 4. Create SRD Step 5. Create your questions Step 6. Map your variables. Step 7. (Optional) Give entitlements Step 8. Enable Online! Step 9. Pat yourself on the back if it is actually visible and works the first time around. :)
On Mon, Jul 9, 2012 at 2:11 PM, Sanford, Claire < [email protected]> wrote: > Anyone else attending this class??? > > Course Name: BMC Service Request Management 7.6: Administering and > Configuring > Class Date: 16-Jul-12 to 20-Jul-12 > Class Time: 09:00 AM - 05:00 PM > Class Location: BMC - Houston, TX > > > Claire > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > -- *Tauf Chowdhury * _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
