That's actually a very good list. I'd keep it handy if I were you, Claire. I'd also still attend the class.
BTW, there are a couple of good SRM "how to" videos posted on both BMC Support & Developer Community. Depending on how much you've been in SRM so far they may not make much sense at first but they'll get you familiar with the steps and screens. On Mon, Jul 9, 2012 at 2:15 PM, Tauf Chowdhury <[email protected]> wrote: > ** Oh c'mon Claire, here's all ya need to know about SRM in a few lines > instead of 4.5 days: > Step 1. Create Application Template > Step 2. Create AOT > Step 3. Create PDT > Step 4. Create SRD > Step 5. Create your questions > Step 6. Map your variables. > Step 7. (Optional) Give entitlements > Step 8. Enable Online! > Step 9. Pat yourself on the back if it is actually visible and works the > first time around. :) > > On Mon, Jul 9, 2012 at 2:11 PM, Sanford, Claire < > [email protected]> wrote: > >> Anyone else attending this class??? >> >> Course Name: BMC Service Request Management 7.6: Administering and >> Configuring >> Class Date: 16-Jul-12 to 20-Jul-12 >> Class Time: 09:00 AM - 05:00 PM >> Class Location: BMC - Houston, TX >> >> >> Claire >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > > > > -- > *Tauf Chowdhury > > * > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Rebecca Boyd Application Administrator Wake Forest University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
